Kenneth Bansah

**** ****** ****** ****,

Florida 32571, Tel 571-***-****

Email: ad4ob1@r.postjobfree.com

CAREER PROFILE

- Managed Kenglo International Inc. – Managed the whole store as manager, running day to day affairs of store

- Asset Operational Protection Officer – Taking care of Engineering & Operations, Technology, Strategic Commercial, International Division, which comprise of all BestBuy store security.

- Led several initiatives to standardize labor processes and streamlined labor schedule from 3 days to 1 day.

- Operations Assetprotection officer– Team lead - Over four years’ experience leading the Best Buy operations, saving company over up to

$1 Million in sales safety.

Key competencies include:

- Achievement/Results Orientation, Project Initiatives

- Analytical Thinking, Integrity

- Customer Service Orientation, Information Seeking

- Problem Solving and Analysis

CAREER HISTORY

Certified Scrum Master – 2023

- Strong understanding of Agile principles and methodologies, with the ability to apply them effectively to drive project success. Proficient in creating and maintaining project backlogs, prioritizing user stories, and ensuring timely delivery of sprint goals.

- Skilled in coaching and mentoring cross-functional teams, fostering collaboration, and promoting self-organization.

- Experienced in facilitating daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure continuous improvement. Excellent problem-solving and conflict resolution abilities, capable of addressing obstacles and promoting a positive team dynamic.

- Proficient in using Agile project management tools such as Jira or Trello to track progress, manage tasks, and visualize project workflows. Strong communication and stakeholder management skills, able to effectively communicate project status, risks, and dependencies to all involved parties.

- Proven ability to work closely with product owners, understanding their requirements and translating them into actionable tasks for the development team. Demonstrated success in fostering a culture of transparency, accountability, and continuous learning within Agile teams.

- Continuous learner, staying updated on industry best practices and new trends in Agile methodologies to drive innovation and improve team performance.

KENGLO International Inc. - 2019

Pensacola Florida/ Online Retail

- Experienced retail store manager with a proven track record of successfully overseeing daily operations, managing teams, and driving sales growth.

- Skilled in inventory management, ensuring stock availability, and coordinating with suppliers.

- Proficient in cash handling, including opening and closing registers and maintaining accuracy in cash handling procedures.

- Strong analytical skills, able to analyze sales data and identify trends to make informed recommendations for improving sales performance. Excellent team management abilities, recruiting, training, and supervising store staff while fostering a positive work environment.

- Dedicated to providing exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction. Skilled in administrative tasks, maintaining accurate records, preparing reports, and managing budgets Snr. Asset Protection Officer: Best Buy Store - 2015 Pensacola Florida

- Responsible for supporting programs that deter theft and profit loss in retail stores.

- Used loss prevention technologies to stop theft both internal and external with the use of security cameras and RFID (Radio Frequency Identification) chips embedded in high-value assets products.

- Used improved security methods, keeping up with trends in security, working on the store floor,

- Trained store associates in loss prevention using technology based software to detect theft. Inspected and maintained high volume store inventory.

- Filed case reports, providing evidence, and interacting with law enforcement that resulted in prosecuting shoplifters in court. Excellent communication and interpersonal skills, able to collaborate effectively with corporate teams and stakeholders. Proactive and adaptable, staying updated on market trends, customer preferences, and competition to identify opportunities for improvement. EDUCATION

- Certified Scrum Master - 2023

- Bachelor of Science, Database Management – 2010 - 2013 Stratford University, Virginia