Summary

An innovative, results-driven professional who continually designs innovative solutions and best practices to optimize the operations and service and quality of service that is being provided. Strong business acumen. Streamlines processes to achieve increased efficiency and cost savings. Has excellent interpersonal skills and excels in teamwork. Utilizes strong communication skills, ensuring alignment of goals and company objectives. A dynamic and inspirational leader who is high energy and leads by example. Experience in designing and implementing successful marketing campaigns.

Skills

Advanced Microsoft Office Suite

Expense reporting

Strategic Planning

Organizational Development

Effective Communicator

Staff Development

Technology Transfer

Workforce Management

Payroll and reporting

Scheduling

Customer relations and service

Training and coaching

Budgetary Planning

Project management

Invoicing and billing

CRM

Lead generation

Contract development

Experience

Elk Mountain Landscapes, LLC, 7 years

Operations Manager 2016-Present

Responsible for managing the office and the employees. Provides ongoing supervision for all staff. Communicates with staff and owner daily. Monitors and conducts all owner relations. Responsible for meeting and working on the quotes for potential properties. Routinely reports on the property conditions to owners, manages expenses, and any issues that might arise. Managing social media platforms (Facebook & Instagram) and working with the owner on any issues that may arise.

Managing owners and properties to ensure that all properties are being maintained

Review owner expenses, property rates/revenue, owner payouts, and collection

Manage and coordinate all staff

Ensures that all equipment is being maintained and property stored

Responsible for all payroll management and tax filing

LP on Main, 13 years

Louisiana Purchase Wine & Spirits

Manager 2015-2016

Education

Lees McRae College 2012

B.S., Biology

Certifications

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