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Operations Manager Middle School

Location:
Santa Clara, CA, 95051
Posted:
April 01, 2024

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Resume:

Daniel Avictia

Santa Clara, CA *****

ad4o95@r.postjobfree.com / 650-***-****

SUMMARY

Polished professional with exceptional organizational, strategic, and communication skills, and a proven dedication to executive support of the highest caliber and integrity.

● Expert in personal and corporate support to high-level executives.

● Team player who consistently does what it takes to drive a successful outcome - with a smile.

● Strong researcher; apt in quickly identifying key issues and supporting documents in complicated matters.

● Effective, firm, yet encouraging, personnel manager and staff trainer.

● Advanced skills in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) as well as Google related Apps PROFESSIONAL EXPERIENCE

United Security Specialists, Inc. Santa Clara, CA December 2020 to July 2023 Director of Training and Recruiting (Previous position held-Operations Manager)

● Manage the day-to-day security service provided to clients/properties

● Develop and maintain effective relationships with clients and employees, and serve as the liaison between our clients, and the guards

● Meet regularly with clients to address problems and offer solutions, provide status updates, communicate needs, and ensure contract compliance and customer satisfaction

● Participate in the recruitment, selection, orientation, training, and continual development of staff

● Maintain thorough knowledge and understanding of post orders, instructions, patrol areas, emergency procedures, staffing requirements/priorities, client policies and procedures

● Assist in the development and implementation of staffing schedules, budgets, payroll, and other reports

● Ensure 100% compliance with all federal, state, and local regulations

● Recommend new approaches, policies, and procedures for continual improvements in efficiency of services performed

● Assure progressive discipline is followed on all corrective actions

● Drafted and Published the company training manual (to maintain compliance with local, state and federal regulations)

● Approved Security Guard Card Trainer-State Agency (Bureau of Security and Investigative Services-BSIS) St. Lawrence Elementary and Middle School Santa Clara, CA June 2019 to November 2020, June 2018 to July 2018 Spanish Teacher/Physical Education Teacher/Athletic Director

● Plan, implement, monitor, and assess an elementary and middle school Spanish program which was consistent with Diocesan and local site goals.

● Establish and maintain standards of behavior needed to achieve a productive learning environment in the classroom.

● Collaborate with faculty, staff and administration to assess and address student and professional needs.

● Maintain a positive and professional image consistent with the mission and values of St. Lawrence Elementary & Middle School, and the Diocese of San Jose.

● Provide a diverse learning environment for all learners and manage accommodations for students when needed.

● Perform related duties as assigned

Macy’s San Jose, CA June 2017 to January 2018

Asset Protection Manager

● Train and coach associates on asset protection policies and procedures

● Identify trends in safety, behavior, compliance, and theft to implement preventative measures

● Minimize shortage, damages, and variances through observation and effective training

● Thoroughly, professionally and ethically investigate causes of theft within the business

● Supervise that all loss prevention and security related systems are leveraged appropriately

● Manage a strong operational knowledge to categorize and facilitate the reduction of shortage

● Develop and implement asset protection programs with a focus on high-shortage departments

● Perform daily/weekly/monthly evaluations of store reports to help identify and mitigate loses

● Perform scheduled compliance audits

● Direct and ensure accountability with respect to all corporate inventory shortage initiatives

● Responsible for all aspects of the Shortage Strategy process

● Develop strong partnerships with all levels of leadership, Human Resources, local retail community and Selling Associates to obtain support for shortage strategies Apple Cupertino, CA January 2017 to June 2017

Security Shift Supervisor / Off-duty Officer – Security Industry Specialist

● Ensure compliance with general and specific post orders for assigned Specialist’s positions

● Manage and coordinate all security operations and programs in assigned area

● Partner with client location representatives to ensure proper utilization and execution of security programs

● Respond in a timely manner to emergent events, issues, staffing deficiencies, and client requests

● Initiate preliminary investigations and write incident reports on all internal personnel issues

● Partner with corporate security team members during event security details

● Ensure personnel are provided with necessary equipment and equipment is accounted for

● Complete proper personnel documentation/paperwork and processing as circumstances dictate

● Assist in access badge creation, employee escorts, lockouts, and any other security related matters South San Francisco Police Department South San Francisco, CA September 2005 to December 2015 Police Corporal

● Beat Officer with law enforcement duties that included, but not limited to, criminal investigations, report writing, court testimony and traffic enforcement

● Prepare daily watch reports and provided training during briefing

● Patrol Supervisor with duties that included, but not limited to, supervision of beat officers, report approvals, responsible for dissemination of information/intelligence to patrol team, maintained/updated training records for patrol team, crime scene supervision and assisted the patrol sergeant with officer evaluations (probationary, bi-annual, annual evaluations)

● Conducted gang suppression/intelligence, narcotics investigations and crimes against persons/property

● Assisted detectives from the Criminal Investigations Bureau (CIB) with high profile cases such as homicides, rapes, human trafficking and property crimes

● Responsible for the training and supervision of new officers

● Instructor for the In-House portion (for new hires) of the Field Training Program

● Assigned to Dignitary and Executive Protection details (POTUS, local and state congress members) CERTIFICATES AND TRAINING

● South Bay Regional Public Safety Training

Consortium Police Academy-San Mateo,

California

● Peace Officers Standards and Training (POST)

Basic Training Certificate

● Peace Officers Standards and Training (POST)

Intermediate Training Certificate

● Peace Officers Standards and Training (POST)

Advanced Training Certificate

● Field Training Officer

● Drug Recognition /Under the Influence POST

Certification

● Sexual Assault/Child Forensic

Investigations/Interviews

● Search Warrant Investigations/Preparation

● Criminal Street Gangs/Prison Gangs

● Certified Spanish speaker by the City of South San Francisco

● Outlaw Motorcycle Gang Investigations

● Racial Profiling Training

● Terrorism Investigation and Detection

● Hostage Negotiations Training (POST)

● Human Trafficking / Sex Trafficking

● Domestic Violence/Hostage Negotiations Update

● Interview and Interrogation

● Approved Security Guard Card Trainer-State

Agency (Bureau of Security and Investigative

Services-BSIS)

● Dignitary and Executive Protection Training

PROFESSIONAL AFFILIATIONS AND AWARDS

● South San Francisco Police Association Member

(Retired)

● California Peace Officers Association Member

(Retired)

● Peninsula Police Officers Association Member

(Retired)

● California Association of Hostage Negotiators

Member (Retired)

● City of South San Francisco Outstanding

Customer Service Award

● South San Francisco Chamber of Commerce

Outstanding Service Award

● Nominated for Captain’s Supernumerary Award

twice and received the award once

● Avoid the 23-Driving Under the Influence award

(MADD-Mothers Against Drunk Drivers)

● California Highway Patrol 10851 CVC Pin

(Recovered Stolen Vehicles) recipient

● Member of the San Mateo County Human

Trafficking Task Force/ Committee

VOLUNTEER EXPERIENCE

● Over 200+ volunteer hours at Saint Lawrence Elementary and Middle School for their athletics program (Football and Basketball Head Coach)

● Committee member for the Saint Lawrence Elementary and Middle School Athletics Booster Program

● Briarwood/El Camino Little League (Santa Clara) Baseball Board Member and Head Coach

● Santa Clara Youth Soccer League Division Coordinator/Board Member and Head Coach

● Play Youth Flag Football (South Bay) Head Coach

● Sunnyvale Youth Basketball League Head Coach

EDUCATION

● Bachelor’s Degree-Criminal Justice (California State University Hayward-Hayward, California -2003)

● Associate’s Degree-Liberal Arts (Skyline College-San Bruno, California-2001)

● High School Diploma (Jefferson High School-Daly City, California-1997)



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