Ronnie M. McQueen

*** ******* ***

Valdosta Ga **602

ad4o8t@r.postjobfree.com

Objective: An intelligent, energetic individual seeking employment in the food and hospitality industry where my skills and experience can be effectively utilized.

Experience: Service Is Us Chicago, IL

Server/Bartender 1/2008 to 8/2008

Collect money for drinks served.

Check identification of customers to verify age requirements for purchase of alcohol.

Balance cash receipts.

Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.

Clean glasses, utensils, and bar equipment.

Take beverage orders from serving staff or directly from patrons.

Serve wine, and bottled or draft beer.

Clean bars, work areas, and tables.

Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

Serve snacks or food items to customers seated at the bar.

Summer Bay Resorts Orlando, FL

Telesales Representative 10/2004 to 10/2005

Handled in-bound and out-bound calls regarding Time Share Properties in the Orlando Florida area.

Explained products or services and prices, and answer questions from customers.

Obtained customer information such as name, address, and payment method, and enter orders into computers.

Recorded names, addresses, purchases, and reactions of prospects contacted.

Adjusted sales scripts to better target the needs and interests of specific individuals.

Obtained names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.

Answered telephone calls from potential customers who have been solicited through advertisements.

Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.

Maintained records of contacts, accounts, and orders.

Teleperformance Des Plaines, IL

Telesales Representative 9/2003 to 10/2004

Delivered prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.

Contacted businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.

Explained products or services and prices, and answer questions from customers.

Obtained customer information such as name, address, and payment method, and enter orders into computers.

Recorded names, addresses, purchases, and reactions of prospects contacted.

Adjusted sales scripts to better target the needs and interests of specific individuals.

Obtained names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.

Answered telephone calls from potential customers who have been solicited through advertisements.

Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.

Maintained records of contacts, accounts, and orders.

Education: Service Is Us Chicago, IL

Vocational School Certificate 2008

University of Illinois at Chicago Chicago, IL

Vocational School Certificate 2005

License: Baste License

Service Is Us

Expiration Date 1/2013

Microsoft Office: Word, Excel, PowerPoint, Vista

References: Available upon request

Ronnie M. McQueen

PO Box 678

Marietta, GA 30061

ad4o8t@r.postjobfree.com

January 15, 2009

Dear Human Resource Manager:

In response to your recent advertisement, please accept this letter in application for the position currently available within your company.

As you can see from my enclosed resume, as well as my diverse skills, make me a strong candidate for this position.

I would appreciate the opportunity to discuss my credentials with you at a mutually convenient time. Thank you for your consideration.

Respectfully yours,

Ronnie M. McQueen

Enclosure: Resume

Contact this candidate