MICHAEL CEDILLO

**** ******* *****, **********, ** 75080 · Phone469-***-****

ad4o7j@r.postjobfree.com

A Relationship Manager and Guest Services Professional with 20 years’ experience fostering relationships and serving customers. Providing leadership, versatility, teamwork, and a goal-oriented mindset, I desire to add value and assist in company growth and expansion. I serve with diligence and enthusiasm to provide the highest standard of relationship management.

12/2021—PRESENT

COURIER/MATERIAL HANDLER, STAPLES

Prepare, load, and deliver essential office items. Maintain the integrity of the packages and report inventory loss and overstock.

08/2019 – PRESENT

YOUTH PASTOR/ DIRECTOR, ETHNOS BIBLE CHURCH

As a Youth Pastor, I was responsible for the spiritual development and growth of the youth. Taught biblical principles and church values using core curriculum on Sundays. Organized outings, retreats, and events to bring about unity and relationship building.

11/2020 –11/2021

COURIER, FEDEX EXPRESS

Scanned and loaded packages into truck and staged them in an organized way. Delivered packages at the designated location. Perform daily pick-ups and maintain the maintenance and well-being of the vehicle

10/2018 – 11/2020

SERVER/TRAINER/HEADWAITER, pappas restaurants inc

Provide guests with the best professional dining experience. Trained new staff in accordance with company standards. Sold and promoted special offers and daily specials. Oversee daily checkouts and currency management from staff.

7/2017 – 8/2018

ROUTE SALES RESPRESENTATIVE, community coffee

Distributed and sold coffee and tea and various goods to numerous restaurants, convenience stores, and professional facilities. Processed new inventory and restocked merchandise. Managed weekly inventories and maintained service. Helped increased sales of LTO’s, promotional items and new business.

5/2014 – 7/2017

ROUTE SUPERVISOR/RSR, ADMIRAL LINEN AND UNIFORM SERVICE

Serve as part of the leadership team supervising and assisting route drivers with the distribution of linen, garments, mats, and various janitorial supplies. Performed closing duties of warehouse center and finalizing end of the day reports. Assist with customer retention.

11/2009 – 8/2012

EVENT COORDINATOR/TEAM MENTOR, CARES TEAM – APARTMENT LIFE

Coordinate and plan social events for the residents of the Legends of Chase Oaks Apartment community. Create monthly calendars and maintain monthly budget and expenses. Log weekly report to home office and property manager. Assist residents with local accommodations and information. Work with vendors and local business to facilitate services to the apartment community residents and staff. Train and mentor new CARES teams.

OTHER MANAGEMENT POSITIONS

Dragonfly Restaurants (Hotel Zaza), Restaurant Manager

East Side Steak & Ale House, Assistant General Manager

Fernando’s Mexican Cuisine, FOH Manager

EDUCATION

ASSOCIATES OF APPLIED ARTS, kd studios

DEGREE UNFINISHED, criswell college

COMMUNITY OUTREACH

Foster Charities – Event Specialist – Helped to oversee holiday events for children in foster care and Angel Tree programs. Work with vendors providing community service for local outreach. Managed the pick-up and distribution of donations. Assisted with volunteer coordinating and task placement.

Love Is Ministry – Event Specialist – Coordinate summer soccer league tournaments. Worked with local community volunteers as well as local organizations to ensure the success of the event and the well being of the kids.

Ethnos Bible Church -- Elder – Serve on a board overseeing the financial and theological responsibility of the church. Create and maintain community contacts for service.

Dover Elementary – PTA President – Support staff of Dover Elementary with supplies, volunteers, encouragement, and financial services. Lead fundraising concepts and events. Help to generate sponsorship from local businesses and create community engagement.

LULAC / Dallas SER– Mentor high school graduates through local service projects and involvement in the Latin American communities.

Bea’s Kids – Initiated the process of a benefit dinner fundraiser. Worked alongside board members to facilitate the event.

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