Joselyn Moreno
Los Angeles, CA 90016
***************@*****.***
EXPERIENCE
Front desk receptionist (Gastroenterology)
Pariz Javdan MD, Los Angeles, Ca
Oct 2021- March 2022
●Hospital scheduling coordinator
●Referral coordinator
●Front desk processing a greeting all patients in a professional matter
Front desk receptionist/MA, (Primary care )
Great care medical group, Santa Monica, Ca
Oct 2021- Present
●Processed payments received from customers via credit card efficiently.
●Manage incoming calls, directing to the appropriate staff member
●Authorization coordinator
●Monitored front desk traffic to support customer satisfaction
●Greeted and welcomed visitors in a professional manner
EDUCATION
American Career College, Los Angeles,CA - Medical assistant
February 2021 - October 2021
Alexander Hamilton Highschool, Los Angeles,CA —Highschool Diploma
SUMMARY
Motivated 2 year experienced front desk receptionist, seeking to gain hands-on experience with a positive attitude, willing to improve and increase customer satisfaction and making a difference. Willing to learn and adapt to a new environment .
SKILLS
●communication
●Issue and conflict resolution
●organizational skills
●Multi tasking
●Bilingual
Certification
CHDP vision and audiometry certification