Joselyn Moreno

**** ******** **** *** *

Los Angeles, CA 90016

323-***-****

ad4o6t@r.postjobfree.com

EXPERIENCE

Front desk receptionist (Gastroenterology)

Pariz Javdan MD, Los Angeles, Ca

Oct 2021- March 2022

●Hospital scheduling coordinator

●Referral coordinator

●Front desk processing a greeting all patients in a professional matter

Front desk receptionist/MA, (Primary care )

Great care medical group, Santa Monica, Ca

Oct 2021- Present

●Processed payments received from customers via credit card efficiently.

●Manage incoming calls, directing to the appropriate staff member

●Authorization coordinator

●Monitored front desk traffic to support customer satisfaction

●Greeted and welcomed visitors in a professional manner

EDUCATION

American Career College, Los Angeles,CA - Medical assistant

February 2021 - October 2021

Alexander Hamilton Highschool, Los Angeles,CA —Highschool Diploma

SUMMARY

Motivated 2 year experienced front desk receptionist, seeking to gain hands-on experience with a positive attitude, willing to improve and increase customer satisfaction and making a difference. Willing to learn and adapt to a new environment .

SKILLS

●communication

●Issue and conflict resolution

●organizational skills

●Multi tasking

●Bilingual

Certification

CHDP vision and audiometry certification