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Customer Service Data Entry retail management

Location:
Merced, CA
Posted:
March 31, 2024

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Resume:

OBJECTIVE

To obtain a position which will offer me employment stability and an opportunity for professional gr toowth in a company where I can use my skills, training and experience to our mutual benefit.

SUMMARY OF QUALIFICATIONS

● Excellent cashiering skills and customer relations experience

Good organizational and communication skills

Good supervisory, management, coaching and training skills excellent customer service and data entry skills

EDUCATION & TRAINING

Goldenwest College, Huntington Beach, CA 1998

Completed PC Building Course

Chapman Education Center, Garden Grove, CA 1998

Computer Operations I & II – Windows/Basic DOS, Word 97 & Excel

EXPERIENCE

Walmart

Merced, Ca.

2020-2023

Cap2and auto care technician: stocked shelves,unloaded trucks, straightened shelves,and the last 9 months I worked as an auto care technician changing tires, changing oil, oil filters,restored headlights and changed batteries

Foster Farms, Lingstonston, Ca. 2016-2020

Deli Picker: Picks product from warehouse, unloaded incoming trucks. Used High stackers, Pallet Jack and Fork Lift.

Walmart #3537, Lakewood, WA 2010-2012

Night Shift Stocker – Stocked dry groceries, stocked & maintained dairy case as well as frozen foods section along with stockroom storage. Also worked as backup cashier because I maintained a high IPH & my drawer always balanced.

Walmart #3525, Puyallup, WA 2006-2010

Store Setup Employee & Merchandise Supervisor-Dry Grocery. Duties included electronic price changes to computer, creating & setting up end caps & displays to follow seasonal promotions play book. Moved to Fresh area, was in charge of ordering & stocking fresh produce, as well as maintaining produce storeroom.

CVS Savon Drug Store #8862, Garden Grove, CA 2000-2006

Graveyard Supervisor – Key-carrying shift supervisor with 3 to 7 employees per night. Created work & task schedules for morning employees. Counted down safe & employee registers, oversaw & verified shift change cash drops made by employees. Implemented price changes to computerized system. Performed store re-sets & remodels. Stocked & straightened shelves during shift as time permitted.

Jack in the Box, Westminster, CA 1995-2000

Shiftleader – Supervised 7 to 12 employees alongside Asst. Manager. Trained/ coached new employees in customer service area on proper policy and procedures. Devised, created & implemented task assignment checklist for all positions, plus quality assurance improvement plans for targeted areas.

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Pic-N-Save, Westminster, CA 1994-1995

Stock Clerk – Audited shipments at loading for accuracy & receipt in good condition. Unpacked shipments in warehouse area. Priced & stocked shipments to various departments.

Carnival Time Shows, Colton, CA 1993-1994

Ride Operator – Responsible for customer safety & enjoyment of portable carnival rides in local fair venues including the Garden Grove Strawberry Festival. Duties included set-up, tear-down, cleaning & maintaining the appearance of rides & booths, and other tasks necessary for the operation of the carnival during its seasonal tour of California.

Orange Unified School District, Orange, CA 1993-1994

Child Supervisor – Lampson Elementary School. Supervised 20-25 children during recess. Responsible for individual and group safety as well as attention to medical & interpersonal needs.



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