Operations Manager Class B

*** * ********** ** ****** OH *****

614-***-**** ************@*****.***

BRIAN E. BUTSKO

HIGHLIGHTS

Cost Control

Performance Goals

Focus Courier Development

Class B Commercial Drivers License

FUNCTIONAL SUMMARY

Over the past 21yrs with Federal Express, I have prided myself on giving the best service to our customers. The time spent as both a courier and an operations manager gave me the ability to see both sides of the operation.

EMPLOYMENT

08/17/2020 to present, Federal Express, Columbus, Ohio Courier delivery and pickup

● Pickup and delivery with time constraints

● Structure of route to meet daily and weekly goals

● Produce sales leads every month

10/16/17 to 8/17/2020, Federal Express, Columbus, Ohio AM Operations Manager

● Run daily operations and meet all goals that are set forth by the district.

● Manage 25 direct reports along with 50 indirect reports.

● Constantly working with engineering to better increase stops per hour and decrease costs.

● Complete scheduling for weekday and Saturday

operations on a weekly basis.

● Interview, hire and schedule new staff for training.

● Conduct daily and monthly meetings to inform employees of changes within the company.

● Evaluate employee performance and set development plans.

● Had 99% score for leadership on company leadership survey

● Some experience using MS Office including Word,

Outlook, Excel and Powerpoint.

● Complete accident/injury investigations

● Complete weekly checkrides to coach and improve on road productivity

10/19/03 to 10/14/17, Federal Express, Columbus, Ohio Courier/ Swing Driver

● Pickup and delivery with time constraints

● Structure of route to meet daily and weekly goals

● Produce sales leads every month

03/18/1998 to 10/16/03, Airborne Express, Columbus, Ohio Operations Manager/ Courier

● Manage day to day operations with 95% service levels

● Fleet management, PM, Body shop repairs

● Train all new hires

● Operate 26 ft straight truck for pick-ups and deliveries EXPERIENCE

Courier, Swing Driver, Station Lead,

Federal Express MNNA

● Successfully ran AM operations for multiple weeks with minimal failures

● Successfully ran PM operations for multiple weeks

● Successfully ran SAT operations for multiple weeks with minimal failures.

EDUCATION

08/96 to 03/98 Columbus State Community College,

Columbus Ohio

Business Management

National Championships for Golf

REFERENCES Available upon request

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