High School Customer Service

Jonathan K. Warner ******.**********@*****.***

*** *** ****** ***, ******** New York 11207 Apt 2R. 470-***-****

OBJECTIVE

To obtain a position to continue my career with this organization which will allow me to utilize my knowledge; allowing me to develop on top of the skills that I already maintain and contribute in the progress of the company.

EDUCATION

Columbia High School, Decatur, GA (2005 - 2009)

High School Diploma

Alabama State University, Montgomery, AL (2009 - 2011)

Fashion Marketing

Gwinnett Technical College, Lawrenceville, GA (2012 - 2015)

Marketing Management

EXPERIENCE

Bartender January 2022 - Present

Brooklyn Music Kitchen Brooklyn, New York

I assist with collecting payments, keeping bar equipment clean, preventing customer excessive drinking, maintaining stocks, creating bar menus, and preparing appetizers and team work.

Bartender / Server March 2021 –January 2022

Soco Brooklyn Restaurants Brooklyn, New York

Responsible for supervising and coordinating the activities of the dining room. Keeping all menus wiped down, free of spots or stains, and complete. Training new hire employees on menu and service. Check with phone reservationists to assure all reservations. Inquiring with kitchen to see where they stand making sure they don't run out of. Maintaining bar cleanliness. Knowledge of crafted cocktails. And maintain customer consumption control.

Assistant Manger December 2017 – October 2019

Budi Sushi Atlanta, GA

I assist with the interviewing and hiring employees in my store. Keeping the schedule within the store's given labor percentages. In charge of making sure every team member is trained in using the equipment. Unsure the safety of staff and customer. Responsible for total quality control of all food that's served. Teaching food preparation methods. Keeping tight controls on all financial aspects of the store. In charge of labor control, product cost controls and waste control.

SKILLS

Customer Service

Bartending

Serving

Coaching & Developing

Performance and Goal Improvement

Complaint Handling & Resolution

Teambuilding and Training

Computer Knowledge

REFERNECES

Available Upon Request

Contact this candidate