Customer Service Microsoft Office
Resume:
I can make the difference; I am @ proactive, experienced, well organized, excellent customer service skills, well oriented, bilingual, team-player, leasing, strong sales, maintenance, marketing, candidate to perform income growth.
Javier J. Serna
Otay, Baja California Licensia-A3022797
5 De Febrero # 309
714-***-**** Work
*****************@*****.***
Objective
Creative, high energy team Player Position that will utilize my strong sales, leasing, maintenance, customer service and marketing skills, to contribute to an organization able to use a college educated professional with outstanding and conceptual abilities as well as managerial, computer and Languages communication skills with Spanish & English.
Summary
Educated in Personal, Hospitality and Housing Management, Strong organization skills, able to systematize complex work environments, quick to learn new concepts, educated in computer applications such as Microsoft office, Word, windows 2000,, Windows XP, 7 & 8 Professional as well as E-site or AMSI and Epo programs to keep control of budgets, billing, rent and any type of issues on any type of property.
Education
North County Apartment Association
Aero Drive
San Diego California
06/15/2002 to 06/15/2004
Leasing Part I
Leasing Part II
How to manage Your Budget & How to read P&L
Leasing & Housing
North County Sheriff
Vista Library
06/16/2001
Prevention Crime and illegal Activities &
How to deal with bad residents
San Diego City College
11th St
San Diego California 920101
06/15/1993 to 06/15/1999
General Education
International Business
Computer Information Science
Microsoft Office
Professional Employment Experience
Storage West
2545 Camino Del Norte
Escondido, CA 92027
Brad Goldsmith
DM
June 1/2013 to Feb 10, 2014
Associate Manager
$14.00/HR
I was fixing Electricity, Walls, Plumbing, Painting, and renting units
Garden View Apartments
250 S Rose St
Escondido, CA 92027
Rafael Jimenez
Office 760-***-****
Cell {951-***-****
Maintenance Technician
January 2nd, 2013 May 10/2013
12.00/Hour
I am fixing everything (plumbing, electrical, painting, landscaping issues)
La Pachanga
Catering Authentic Mexican Food
2004 E. Vista Way
Vista, CA 92083
Javier J Serna
Bertha Aquino
Manager and Customer Service
2009 to May/2013
$ 1800.00 2,000.00
I started our own business providing food and service to any type of occasion, including food, utensils and food servers and providing maintenance to the building with plumbing & electrical issues, but unfortunately, the business went down drastically and now I have to look for a job and I will like to do what I learned at the school and with my previous employers
MG Properties
12300 Sorrento Valley
San Diego California 92121
Aileen
Mgproperties.com
Community Manager
06/15/2002 to 04/15/2009
$ 1,700.00--$ 2,500.00
I used to manage three different communities with 240 Apartment Homes; I was in charge of the rental office with AMSI and EPO Software and doing all paper work including but not limited::leasing, market survey for every three months so we could give the rent increase to all month to month residents, three day notice to pay rent or quit, three day to cure or quit, making sure all the residents were complying with all the house rules, I was doing all UD’s as well as coordinating with all the maintenance team to ensure that all the maintenance issues were fixed properly; I Learned everything about, Electricity, Plumbing, Painting, Dry wall, installing water heaters, electric stove, Dish-washers Fencing, in other words, General Construction and the most important thing, I was collecting the rent and keeping the communities at 98 % occupied at all the time with a great customer service
La Valencia Hotel
13600 Prospect St
La Jolla, CA 92158
Steve Clain
Food & Beverage Director
Executive Customer Service & Food Server
06/15/1997 to 06/15/2002
$ 1500.00 2,100.00
I used to provided customer service to all our guest; I used to promote the wine & Food Special for the day; I used persuade our guest to buy and enjoy a particular wine and food that I thought it was the best for that particular day to upgrade my sales
Piatti Italian Restaurant
14659 Ave Del Oro
La Jolla, CA 92101
Tom Spano
General Manager
Food Server
06/15/1991 to 06/15/1997
$ 1,200.00--$ 1,600.00
I was taking good care the guest of the restaurant by providing great wine & food and making sure they were pleased with their meals and all their needs.
References
Rafael Jimenez
15 Years
Veronica Diego
15 Years
Fernando Mechanics
15 Years
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