Customer Service Data Entry
Resume:
Heather Spears
Customer service greatness
Indianapolis, IN 46241
ad4npn@r.postjobfree.com
? I have over 25 years of customer service and handling confidential information.
? 20 years of experience in management
? Great at De escalating irate customers
Authorized to work in the US for any employer
Work Experience
Customer Service Representative Supervisor
TTEC - Remote
October 2020 to Present
Answering calls back to back
Place claims for cardholders of Bank of America
Supervisor of over 100 agents
Customer service and complaints
Data entry
Customer Service Representative
BCforward - Indianapolis, IN
October 2021 to June 2022
Handled customer complaints
Data entry
Recalls on cpap devices
Customer service
Customer Service Representative
Sur La Table - Brownsburg, IN
March 2017 to September 2020
Placed orders over the phone
Data entry
Customer service
Problem solving
Education
Associate in Medical administration
Brown Mackie college - Indianapolis, IN
March 2009 to May 2016
Bachelor's in Healthcare Management
Brown Mackie college - Indianapolis, IN
March 2009 to May 2016
Skills
? Microsoft office (10+ years)
? Administrative experience (10+ years)
? Medical Coding
? Medical Records
? Medical Terminology (2 years)
? ICD-9
? ICD-10
? Typing
? Microsoft Access
? Customer service
? Medical Office Experience
? Medical Scheduling
? Medicare
? Computer skills
? Data entry
? HIPAA
? Help desk
? Windows
? Communication skills
Certifications and Licenses
CNA
Contact this candidate