LOPEZ, ZANDRO P.

Permanent Location: B* L** Gold Street, North Springville Camella Homes, Molino 3, Bacoor, Cavite, Philippines

Mobile: +639*********

Email address: ad4nic@r.postjobfree.com

PERSONAL DETAILS

Date of Birth : June 15, 1982

Nationality : Filipino

Marital Status : Married

SUMMARY OF PROFESSION

Zandro Lopez is a well-rounded individual having been exposed to various professional sectors such as retail, service, and most recently in the hospitality industry. He spent his last four years with Marriott International, Inc. serving almost two years as a Room Attendant at the Marriott Hotel Manila before embarking in an opportunity abroad to work at the prestigious Ritz-Carlton in Riyadh with the same role.

Zandro Lopez is dedicated and passionate to what he does and is considered an expert in the area of Housekeeping, Customer Service, Guest Engagement and Hospitality in general.

Zandro Lopez is an ideal candidate for any company that is looking for quality talent with a good ROI in human capital.

EDUCATIONAL ATTAINMENT

Education : Secondary School

Institution : St. Francis Business High School

Bacoor, Cavite, Philippines

Year Graduated: 1999

WORK EXPERIENCES:

Position Title: Floor Supervisor

Company Name : Sheraton Manila Hotel

Location: #80 Andrews Ave, Pasay City

Employment Date: September 2018 - Present

Position Title: Housekeeping Attendant

Company Name :

The Ritz-Carlton, Riyadh

Location :

Riyadh, Saudi Arabia

Employment Date :

December 2015 – December 2017

Responsibilities:

As Housekeeping Attendant, I’m responsible in the general cleanliness of each guest rooms, fulfilling the following duties and responsibilities:

-Respond promptly to requests from guests and at time from other departments.

-Fill cart with supplies and transport cart to assigned area.

-Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.

-Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items.

-Make beds and fold terry. Clean bathrooms.

-Remove trash, dirty linen, and room service items.

-Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances.

-Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).

-Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.

-Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.

-Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.

-Speak with others using clear and professional language. Support team to reach common goals.

-Ensure adherence to quality expectations and standards.

-Perform other reasonable job duties as requested by Supervisors

Company Name

:

Marriott Hotel Manila

Location

:

Manila, Philippines

Employment Date

:

January 2014 – November 2015

Position Title

:

Housekeeping Attendant

Company Name

:

Balli Garden

Location

:

Manila, Philippines

Employment Date

:

March 2011 – March 2013

Position Title

:

Waiter

Company Name

:

Abenson Alabang

Location

:

Alabang, Muntinlupa City, Metro Manila, Philippines

Employment Date

:

July 2006 – June 2009

Position Title

:

Exhibitor of Elba

Company Name

:

SM Center Las Pinas

Location

:

Las Pinas City, Metro Manila, Philippines

Employment Date

:

November 2005 – April 2006

Position Title

:

Promotional Merchandiser of Elba

Company Name

:

Philippine Airlines (PAL) In-Flight Center

Location

:

Manila, Philippines

Employment Date

:

February 2003 – August 2003

Position Title

:

Promotional Merchandiser of Elba

Company Name

:

Jollibee SM Southmall Branch

Location

:

Las Pinas City, Metro Manila, Philippines

Employment Date

:

April 2002 – September 2002

Position Title

:

Fast food Chain Service Crew

I hereby certify that the above information is true.

Character reference upon request.

Contact this candidate