Edward Areghini

Customer Service Representative

Plano, TX 75075

ad4nhj@r.postjobfree.com

602-***-****

Energetic and personable hospitality professional with 25 years in the restaurant industry and 17 years

in resort properties.

Highlights

Reservation Sales

Concierge duties Menu developement

PBX(phone) desk Staff management

Attention to detail High quality food production

Communicates effectively Nutritionally conscious

Work Experience

Reservation Sales Specialist

Enchantment Group - Scottsdale, AZ

August 2015 to March 2024

Answer calls and convert into reservations for 4 different luxury resorts; follow up on inquiries -- both

by email and by phone; process online reservations; regularly meet monthly incentive goals. PBX Operator/Concierge/Cafeteria Cook/Cabana Cook

Royal Palms Resort - Phoenix, AZ

November 2007 to August 2014

Managing incoming calls; cataloging and assigning property quick-fixes in a timely manner; assisting

guests in finding exciting activities and restaurants to enhance their stay; creating and printing nightly

turn-down letters containing daily events & resort facts; designing, preparing and producing daily

menu Food for Services employee Supervisor cafeteria (on very tight budget). Florence Crittenton Services - Phoenix, AZ

November 1996 to April 2006

Managed kitchen operations for residential group home and charter school (grades 7-12); hired and

trained staff of food preparation employees; created 8-week menu cycle adhering to state and federal

guidelines with an emphasis on healthy & hearty home-style meals; ordered all foods and non- foods

necessary while staying on budget.

Education

Associate of Arts in General Studies

Phoenix College - Phoenix, AZ

2006

Bachelor of Science in Nutrition Science and Dietetics University of Arizona - Tucson, AZ

1990

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