Tracy L. Mathis

Rochester, NY *****

ad4n97@r.postjobfree.com

+1-585-***-****

Objective

· In search of a new engaging career choice which grows my current skill level, while also willing to obtain new skills

Education

GED 2021 ABC; ACTION FOR A BETTER COMMUNITY - ROCHESTER, NY Skills & Abilities

Microsoft Office (6 Years), Microsoft Outlook, Google Office suite (10 Years) Proficiency with typing skills, versatility with office programs, basic computer literacy, and rapid professional response to email

Public Relations (12 Years)

Professional customer service help and support, hotel experience, communication skills, phone etiquette with multiple phone line systems

Front Desk (12 Years)

Basic computer skills and phone line experience, organization and planning, managing groups of people, scheduling, and excellent customer service skills

Customer Service (6 Years)

Help and support for customers and visitors during all business hours, basic troubleshooting, basic administrative management, and assistance with communication Experience

FRONT DESK/RECEPTIONIST

APRIL 1986 TO OCTOBER 1991

· Greeted All Customers, visitors Warm & Genuinely.

· Documented financial data and maintained office records

· Contacted clients

· Ability to make Multiple Calls, Appointments, and Faxes.