Cindy lee M. Orlanes
ADDRESS: *** *. * *** ******* Ext. Cebu City
CONTACT#: 099********
EMAIL: ************@****.***
MAIN OBJECTIVE:
To engage in dynamic company, to be able to deliver essentials contribution into a company further growth of development and explore in highly competitive industry where in my knowledge and expertise will be applied and enhance more.
WORK HISTORY:
Company Name:Monroe Ramee Hotel
Address: Al Hoora Kingdom of Bahrain
Year: August 4, 2013- August 4, 2017
Position: Service Crew
JOB DESCRIPTION:
Waitress-Welcoming the guest, with a friendly and warm welcome. Serving beverage and food in a timely manner. Check in with the guests to ensure that everything is going well. Learn menu items and be able to describe them appropriately to guest.
Company Name: Dutyfree Philippines
Address: Waterfront hotel Lahug and Casino Cebu City Year: April 2, 2012- September 23, 2012
Position: Cashier
JOB DESCRIPTION: Cashier- ensure that each and every customer is served in a friendly, professional, and timely manner. Record customer orders into POS system, ensuring each and every request is fully and accurately entered. Consistently maintain a balance drawer. Position: Customer Service Representative
Company Name: Qualfon Philippines Incorporation
Address: Skyrise 3 I.T Park Apas, Lahug Cebu city
Year: November 26, 2018- August 02,2020
JOB DESCRIPTION:
Taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. Customer service is meeting the needs and desires of any customer. Company: Wipro Philippines
Address: Cor. Archbishop Reyes Avenue and Mindanao Street, Cebu Business Park, Cebu City Position: Customer Service Representative (CSR)
Account : Best Buy (Retail)
Year: October 02, 2020 - Present
TRAINING:
● Imperial Palace Waterpark Resort and Spa
1000 hours on the job training
May 19,2011 – October 11,2011
● Parklane International Hotel
500 hours on the job training
June 22, 2009- September 28,2009
SEMINAR ATTENDED:
● Housekeeping Operation
● Personal development in hotel industry
● Basic Safety Training
● Micros Opera property management system
● National assessment certificate
● Concept of sales and marketing and its function in hospitality industry.
● Trends in food and beverage service and culinary in today’s setting. PERSONAL INFORMATION:
Date of Birth: January 26,1990
Age: 32 years old
Status: Single
Height: 5’3”
Weight: 56 kg.
Passport #: EC8476235
Skype ID: ************@*****.***
EDUCATIONAL BACKGROUND:
● College- University of Cebu
Bachelor of Hotel and Restaurant Management
Sanciangko street Cebu city
S.Y: October 17,2011
● Highschool- Southwestern University
Urgello street Cebu city
S.Y: 2003-2007
● Elementay- Tagongon Elementary School
Tagongon, Tagbina Surigao Del Sur
S. Y:1998-2003
PERSONAL REFERENCES:
Mr. Anil V.K
Position: Food and Beverage Manager
Contact #: +973********
Al hoora Kingdom If Bahrain
Mr. Roy Joseph Itong
Position: Cheonsan Supervisor
Imperial Palace Waterpark Resort and Spa
Contact#: 092*******
Mr. Oligario Cenabre
Position: Dutyfree Philippines Supervisor
Dutyfree Philippines
Contact#: 093********