Customer Service Delivery Driver
Resume:
Shawn Cooper
**********@*****.***
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Objective
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Talented baking and pastry student with over 10 years of customer service/ counseling experience, seeking rewarding and challenging opportunity as pastry cook where I can apply my experience and newly learned skills to you organization
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EDUCATION
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Stratford University, Falls Church, Virginia
AAS in Baking and Pastry
07/2012 – 6/2015
● ServSafe Certified
Career Technical Institute, Washington, DC 09/2004-06/2006 Certification “PC Specialist”
● Word
● Excel
● Power Point
● Access
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SELECTED COURSEWORK
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Fundamentals of Baking
Cakes Custard and Cream
Nutrition and Menu planning
Confectionery Production
Artisan Bread
Plated Dessert
Wedding and Specialty cakes
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WORK EXPERIENCE
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HRHL Logistics, LLC, Lanham, MD
Delivery Driver
● Delivering of packages to 90 – 120 customers
● Use hand held device for routing information
● Loading and Unloading packages up to 50lb
● Operated Van under 3 tons to transport packages
Forman mills, Temple Hills, MD
Department Manager
● Manger of the home department
● Assist in training new employees
10/2022 – 01/2023
10/2017- 10/2021
● Assist with shipping and receiving
● Assist with answering phone calls/ customer services
● Unloading and storing received items
● Assist with cash handling/ cashier
Innovative Life Solutions, Silver Spring, MD
Residential Counselor
Assist consumers with Behavior and Money management skills
Responsible for preparing nutritional meals for the consumers
Supervised consumer administering their own medications
Assisted with personal care, household tasks and daily routines
Documented consumer’s daily activities and outings.
Assisted consumer with planning their daily community activities Careco Mental Health, Washington, DC
Residential Counselor
11/2015 – 10/2016
09/2008 – 11/15
● Prepared meals and assist with preparation of meals
Charts significant changes in clients' behavior level and notable incidents
Ensures a safe, therapeutic environment and adhering to all safety standards, Federal and State regulations and corporate policies
Assist with planning and Implementing of daily activities
Assisted with administer medication to consumer; ensure that administration is timely and the right dosage.
Assist with daily household chores; cleaning of kitchen, bathroom, living and dining room Comprehensive Care II, Washington, DC 11/2003-10/2008 Counselor
Encouraged clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships
Guided clients in the development of skills or strategies for dealing with their problems
Counseled family members to assist them in understanding, dealing with, or supporting individuals.
Assisted with outdoor activities: Movies, riding the bus, shopping, taking walks in the community.
Assist with the planning and implementation of daily activities
Assist with taking care of their personal hygiene
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Contact this candidate