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General Manager Customer Service

Location:
Raleigh, NC
Salary:
Open
Posted:
March 29, 2024

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Resume:

Education

Penn Foster - High School Diploma (**/*3/2019)

Goal

I am eager to expand my knowledge in customer service alongside welcoming team members. Due to my experience with customers, management and my working ambition I can see myself growing and being a worthy asset to this business. I am willing to deliver the accredited service to the public and businesses I am known to have. Overall, I am willing to learn, there's always something that can be learned from someone else throughout life.

Skills

Sales knowledge, Management, payment processing, Inventory tracking, Guest Relations, Merchandise display.

Experience

2017-2023

AAA - Independent Contractor

●As a roadside assistance contractor, I manage, service and help distressed motorists get their disabled vehicles back on the road or into the garage for repairs. I assist and manage tire changes, lockouts, fuel delivery, jump start and battery installation.

2006-2012

Little Caesars Pizza - General Manager

●As the General Manager I opened and closed the store, did truck orders, made schedules for the crew. I also did processing for payroll. I was in charge of 12 people. Employee of the month 6 conservative times, also made money drops. Food Certified

2002-2011

Taco Bell - Manager

●As manager, I was required to open and close the store, and make schedules for my employees. I was responding to truck orders to unload and stock the store. I also did processing for payroll, in charge of 25 employees.

Awards

Manager of the Month:

As manager awarded 6 consecutive times as manager of the month.

Presentation as food certified.

Awards based off of speed of service, surveys, and customer satisfaction



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