*Willing to relocate anywhere within the state of New York

Manuel Perez

Cell-phone: 1-347-***-****

E-Mail: ad4mzt@r.postjobfree.com

Profile:

I am a reliable and responsible worker with an ability to learn new skills quickly. Furthermore, I’m a team player, able to take direction and feedback, while still having no problem pivoting towards working independently if the situation demands it. I am tech savvy with an interest in computer science as well as mechanical engineering.

Education:

World View High-School, Bronx, NY

Class of 2020 - Honors Student

President of the High School Mechanical Engineering Club and Co-founder of the Chem Club Competed and judged international, national and state debate competitions with the Urban Debate League

*Planning on pursuing higher education

Work Experience:

Manager at Marketsource Inc. Target, Vestal, NY - 2022-Present - 607-***-****)

● Engaged with customers while troubleshooting cellular service issues

● Often served as proxy for customer-carrier interactions for the purpose of ensuring customer comprehension

● Worked on commission to provide customers with the latest wireless technology from phones to smart-watches, along with phone lines and protection plans Technical Specialist at Apple, Mall at Bay Plaza, Bronx, NY - 2021-2022 - 718-***-****)

● Greeted customers on point while assessing their needs in order to offer a full solution (repair appointments, Apple watch try-on, product pickup etc.)

● Transacted customer purchases and ensured they left the store with a device/product that they were confident using

● Had a hand in closing duties which included sanitation, restocking and inventory

● Was part of the backstage crew where we dealt with delivering inventory to team members around the store

Customer Service Rep at Whole Foods Market Bowery, New York, NY, 2021 - 212-***-****)

● Facilitated customer transactions and addressed concerns as part of the customer service team

● Stepped into other roles when needed such as stocking and inventory

● Managed and kept track of employee breaks, lunches and shifts. Hard-Skills:

● Bilingual (Spanish/English)

● Possesses vast levels of product knowledge

● Able to engage in pleasant customer interactions

● Well versed in various programming languages (Java, Python, C++)

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