Kelly Cooper CMA
Philadelphia PA 19131
Email : **********@*****.***
Phone : 267-***-****
Objective:
Dedicated and experienced Certified Medical Assistant with over 10 years of clinical and administrative expertise. Known for initiative, smooth patient flow, and impeccable office etiquette. Seeking to leverage skills in quality assurance, compliance, and patient care enhancement.
Areas of Expertise:
Podiatry
Orthopedics
Family Medicine
Telemedicine
Urgent Care
Cardiology
Correctional Facilities
Internal Medicine
Pediatrics
Otolaryngology
Primary Care
Infectious Disease
Emergency Department
Neurology
Electrophysiology
Acute Care
Urology
Disease Control
EMR/Programs:
Epic
Cerner
Practice Fusion
Centrix
Doc ID
NexGen
Athenahealth
Notable
Simple Practice
Dr. Chrono
ECW
Microsoft Office Suite (Word, Excel, PowerPoint)
Core Skills:
Diversity & Inclusion
Professionalism
Problem-Solving
Data Entry
Organization & Prioritization
Medical Terminology
Communication
Medication Reconciliation
Point of Care Testing
Quality Assurance
Error Prevention
Chart Documentation
Patient Identification
Quality Measure Adherence
Exam Room Maintenance
Covid-19 Testing Procedures
Adaptability
Self-Motivation
Team Collaboration
License, Certifications & Clearances:
Certified Medical Assistant 2024 (NAHP)
Certified EKG Technician 2024 (NAHP)
Certified Phlebotomist 2024 (NAHP)
BLS/AED/CPR Certified 2026 (AHA)
PA Child Abuse Clearance
PA FBI Fingerprinting Clearance
PA State Police Background Check
Act31 Mandated Reporter Training (July 15, 2023)
Professional Experience:
Philadelphia College of Osteopathic Medicine (PCOM) Certified Medical Assistant (Temporary) 09/2023 – 03/2024
Conduct urgent care procedures
Administer Covid testing (PCR/Antigen)
Train onboarding staff
Perform phlebotomy and point-of-care testing
Manage walk-ins and telemedicine appointments
Quality Measures
RESOURCES FOR HUMAN DEVELOPMENT(RHD) Lead Certified Medical Assistant (Temporary) 12/2022 - 09/2023
Oversee office processes and quality control
Perform point-of-care testing and vision/hearing testing
Ensure adherence to quality measures
Provide high-quality direct patient care
Document updates in patient care thoroughly
Absolute Care - Primary Care Lead Certified Medical Assistant/Supervisor 01/2022 - 11/2022
Provide compassionate leadership and oversee office processes
Manage quality control and payroll editing
Conduct point-of-care testing and vision acuity testing
Deliver high-quality direct patient care
Train and onboard new staff members
Carbon Health - Urgent Care Certified Medical Assistant (Per Diem) 10/2021 - 10/2022
Handle rapid daily changes in urgent care setting
Administer Covid testing and train onboarding staff
Perform phlebotomy and point-of-care testing
Manage walk-ins and telemedicine appointments
Mercy Fitzgerald Hospital - Cardiology/Infectious Disease Certified Medical Assistant 07/2019 – 10/2021
Manage Coumadin Clinic and Heart Device Clinic
Conduct Holter monitor placement and review
Ensure compliance with Covid-19 standards and regulations
Assist electrophysiologist and sterilize instruments
Lankenau Medical Center - Cardiology Lead Certified Clinical Assistant 02/2017 - 07/2019
Lead medical assistant and safety/quality control coach
Perform EKGs and cross-train team members
Manage sterile processing department
Jefferson University - Otolaryngology Certified Medical Assistant 09/2014 - 02/2017
Perform patient triage and assist with surgical clearance
Sterilize instruments and retrieve records for patient care
Education: Prism Career Institute, Upper Darby, PA Certified Medical Assistant Diploma 07/2013 – 06/2014