*** *. ******* **** ********* VILLAGE. ANTIPOLO CITY

PHONE 094******** • E-MAIL ad4mtt@r.postjobfree.com

JOHN ALDRIN L. GATLABAYAN

OBJECTIVE

A position in a fast growing and stable company where a background in general psychology would be needed.

SKILLS

Highly motivated, creative and versatile employee.

Proficient in using Windows 95, 98, Me, 2000/XP

Surfing the internet and reading.

Excellent communication skills.

Excellent interpersonal skills.

Certified JLPTN4 passer (Japanese Language Proficiency Test N4 December 2011)

Fluent in survival Nihongo

ON THE JOB TRAINING EXPERIENCE

Saint Joseph’s College of Quezon City

Guidance Counselor

Completed 150 hours of Guidance and Counseling Duty

Academic Counseling

Statistical Analysis of actual grade performance according to student’s I.Q.

Test Administration

Guidance Counseling

Golden Donut Incorporated

Human Resource Representative

Completed 150 hours as a human resource representative

Test Administration

Basic Recruitment Task

Clerical Tasks

Interview for applicants

WORKING EXPERIENCE

West Avenue Theater Corporation (SM CINEMA MEGAMALL)

Operations Assistant Manager

July 2010 – January 2011

Fulfilled the Daily Operational Task Needed by the Branch.

Handling Customer Concerns

Preparing Daily Screening Time

Updating and submitting daily and weekly sales to the branch manager

Handling theater rentals and events

Supply Monitoring

Preparing daily ticketing system online.

Preparing paid and ex – deal advertisement materials.

Interview for applicants

Teletech Holding Incorporated

Technical Support Representative

September 2102 – November 2013

Assisted Customers with different problems with their mobile phones

Mobile Phone Trouble Shooting Expert

Provided Coverage Information

Provided Account Information to customers

Unmei Nihongo Center

Nihongo Instructor

August 2014 – February 2015

Facilitated Students Learning through various types of resources

Created Tests to assess Student’s progress from basic to survival Nihongo

Trained Students to read basic Japanese Alphabet (Hiragana, Katakana, Kanji )

Submit Test results to Superior for Evaluation

Engaged Students to daily conversation using Nihongo

Total Peripheral Group

Mobile Technical Support

June 2014- March 2016

Update Customers Account

Assisted Customers about the latest trends of Mobile Phone

Trouble Shooting Phones from low end to high end

Provided Coverage information for the customers

JNP English Inc

English Teacher ( July 2016 – Present)

Provided 25 minute English lecture per student

Assessed Student’s English Speaking, Writing and Comprehension skills

Talked about student’s progress through online comments

Provided the proper pronunciations of different English sounds

Explained thoroughly to the students the way to speak in English in a natural manner

Concentrix : Project Avalon

October 2018 – February 2022

Technical Support Representative T2

Technical Expert when it comes to different Apple products

Assists customer having trouble with their Mac gadgets

Receives escalation from tier 1 tech support agents

Supervise newly hired agents during nesting

Buyer Analyst 3M Philippines

February 2022 – February 2024

Perform simple to moderate transactional buying activities for a specific assigned country/ies, region or are, which includes (but not limited to) the following:

Managing the purchase order process completion

Maintaining price information in the system

Follow thru on PO deliveries and vendor coordination

Purchasing reporting activities

Meet the minimum target daily productivity set by the buyer Team Lead

Resolving simple moderate exceptions and handling inquiries from the suppliers and stakeholders

Follows a variety of clearly defined procedures under guidance within the Sourcing areas;

Ensures compliance to internal source-to pay business rules and SOX controls

LANGUAGES

Fluent in English and Filipino

EDUCATION

2005 – 2010 Saint Joseph’s College Quezon City

Bachelor of Science Major in Psychology

1999 - 2003 Sumulong Memorial High School Antipolo City

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