DANA

MOHAMED

CONTACT INFO

Malvern, PA *****

484-***-****

ad4mth@r.postjobfree.com

OBJECTIVE

Seeking a Program Manager position leveraging over 30 years of experience in Non-Profit Management, Account Management, Training, Project Management, Human Capital Management, HR and Sales to drive organizational growth, and success while making meaningful contributions to the community, EXPERIENCE

ICNA Relief USA Area Manager Pennsylvania (2015 – Present) Area Manager- Pennsylvania: Leading non-profit field office by building relationships with communities, organizations and individuals.

Responsibilities:

• Orchestrated all operational activities including event planning, facilitation, and networking for a diverse range of ICNA Relief programs encompassing health services, hunger prevention, refugee services, and seasonal initiatives.

• Oversaw the planning and execution of ICNA Relief programs, ensuring effective facilitation and management of various initiatives such as health services, hunger prevention, refugee services, and seasonal programs.

• Led the recruitment, hiring, and supervision of local staff, as well as the recruitment of volunteers, donors, and supporters.

• Cultivated and maintained relationships with local officials, partner organizations, community members, volunteers, and donors to foster collaboration.

Area Manager/Assistant Director of HR (DUAL ROLE) (Aug. 2017 – Mar. 2021)

• Led the organization's HR department under the guidance of the CEO, ensuring alignment with strategic objectives and operational excellence.

• Orchestrated full-circle onboarding processes for new hires, encompassing 200 full-time and part-time employees nationwide.

• Conducted interviews, coordinated background checks, facilitated e-verify processes, and generated contracts for new hires.

• Managed company benefits administration and negotiated renewal terms, while continually assessing and enhancing current policies and procedures for optimal efficiency.

• Delivered comprehensive training and motivational support to employees on an as-needed basis, fostering a supportive and engaged work environment.

• Collaborated with the Finance team to manage payroll administration and supervise Paid Time Off (PTO) allocations.

• Mentored staff members and disseminated best practices throughout the organization. Skyline Global Solutions Online Advertising Manager (Jan. 2013 to 2020)

• Responsible for overall management and posting of online advertising for the small niche ESL Teacher market abroad.

• Spearheaded online advertising initiatives as the Online Advertising Manager.

• Directed online advertising campaigns to optimize reach and engagement.

• Collaborated with cross-functional teams to align advertising efforts with organizational goals. IQRA Institute & Khair Community Center (April 2014- 2022) Director of Community Engagement

• Spearheaded the creation, development, planning, and execution of diverse community events.

• Developed, planned, and executed academic programs, family halaqa, community programs, and training.

• Cultivated and expanded vendor relationships for all annual large-scale events to ensure their success and growth.

IQRA Academy Manager/Administration (2015- 2019)

• Co-Founder IQRA Academy After School Islamic Programs

• Established, launched, and oversaw the operations of a new Islamic Academy.

• Managed the recruitment and hiring process for instructors, designed enrollment procedures, and supervised tuition billing.

• Provided comprehensive oversight for the Academy's day-to-day operations and ensured its overall management.

Salaam Insurance (Defy Insurance) Project Manager & Inside Sales (October 2014 to October 2015)

• Responsible for overall management and delivery of various projects. Cold calling to prospective businesses and organizations nationwide

National Capital Investments /Sharaf Consulting Project Manager/Property Management (October 2014 to October 2015)

Responsible for overall management and delivery of various projects. Manage property lease invoices and maintenance request management

Foundation for Islamic Education- Villanova, PA Assistant to Director/Bookkeeper (2010-2011) Managed all account receivables and project management. Evaluated all policies and brought much needed organization to the office as well as improved communication. Kenexa, Inc/IBM Center City, Philadelphia Sales Manager (2003- 2008) Managed a team of Sales Account Managers (Relationship Managers) Handled hiring, training, and managing team, supervision, and mentoring. Managed my own book of business (large book of business) Renewed and up-sold clients in a sales capacity.

Raymond Karsan and Associates, Philadelphia PA Business Development Manager/Key Account Assistant/Reseller Account Manager

• Worked closely with Key Account Manager to assist in managing Key Accounts. Daily interaction with Key Account contacts to resolve any challenges and maintain client

• Assisted and attended off site conferences, Managed all Reseller Accounts

• Daily interaction to maintain relationship Handled all sales and up sells,Managed reporting and tracking Presentation Calls

Early Career:

- Karr Barth Benefits Group, Bala Cynwyd Account Manager

- Aetna US Healthcare/ US Healthcare (1991- 2001) Blue Bell, PA Multiple positions over 10 years: NE Regional CRM Trainer, Account Manager, Insurance Agent Education

Plymouth Whitemarsh High School Diploma (Whitemarsh, PA) Temple University Psychology Ambler, PA (Non-degree) Steve Shifman Sales Training (Certificate)

PA Health & Life Insurance Agent License (expired license) SHRM Member

COMPUTER SKILLS

Salesforce, Advanced Computer Skills, MS Office, Google Suite, Social Media VOLUNTEER WORK

Extensive Local Charity Work, Non-Profit Volunteering, Interfaith, Khair Revert Committee Member, Volunteer Director of Community Engagement- IQRA Community.

References available upon request

Contact this candidate