STEWART UNKLES

**** ****** ****** **. ******, GA 30076 770-***-**** ad4msr@r.postjobfree.com

EDUCATION

A.S. PC Repair & Network Technician

Associates degree in computer networking

Gwinnett Technical College

Lawrenceville, GA

EXPERIENCE

Nestle Purina

December 2022-present

Hartwell, GA

-Machine operator

Support & Resolution Specialist, Vatic Outsourcing October 2021 – December 12th 2022

Marietta, GA

–Responsible for order processing, pricing requests, general account management and client interface to include – follow-up, and when required, escalation of issues.

–Diagnose, articulate, and provide solutions for client’s technical issues through the use of various web-based tools and databases to satisfy customer requests.

–Communicate effectively, both verbally and written, with customers, peers, direct and senior management.

Amazon Package Delivery Driver, TopGunn October 2020 – October 2021

Duluth, GA

–Optimize customer satisfaction by receiving, transporting, and delivering packages effectively and in a timely fashion

–Load and unload cargo efficiently and safely

–Troubleshoot the hand-held device used to scan and locate the delivery addresses and packages

Machine Operator, World Technology Ingredients February 2018 –October 2020

Jefferson, GA

–Safely operated a wide range of machinery and packaging equipment to produce safe, legal, and quality products

–Calculated amount of raw material needed to produce desired product and performed intermittent laboratory testing

–Performed maintenance on production equipment.

–Troubleshooted devices used to track inventory and re-allocated raw materials.

Telecommunications Technician, Seakrisk Communications February 2015 – November 2017

Lawrenceville, GA

–Made and received calls from customers to resolve issues in a timely and efficient manner.

–Installed, set-up, and repaired devices and system components, such as desktops, printers, and card readers

–Implemented new mainframe development projects

–Laid and routed cable through buildings to desired locations based on design plans

General Laborer, E.R. Snell May 2016 – September 2016

Snellville, GA

–Maintained and built bridges and civil walls in a variety of different climate environments

–Collected and removed debris from work sites to maintain team safety

Front Desk Receptionist, Fitness 19 April 2014 – May 2015

Buford, GA

–Maintained the gym facility and resolved any issues presented by customers

–Directly interacted with customers to resolve billing issues.

–Provided facility tours and issued new gym memberships

SKILLS & ABILITIES

–Configuring Devices

–Network Testing

–Reliable/Time Management

–Safety Awareness

–Customer Needs Assessments

–Collaborative/Excellent Communication

REFERENCES

Paul Chakrabarty

Supervisor, Vatic Outsourcing

Phone: 770-***-****

Terrence Fitch

Production Supervisor, World Technology Ingredients

Phone: 678-***-****

Brian Pace

Owner & Supervisor, Seakrisk Communications

Phone: 678-***-****

Contact this candidate