Service Representative Costumer
Resume:
MAHLOUS RAMDANE
OBJECTIVE
Assets: Good communication in the workplace (ease of
integration, Very good team spirit), sense of responsibility, creativity, ability to adapt, Sporty, Dynamic, Serious and motivated, Able to travel. Enjoy working in lovely environment and To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges and get rewarded for my hard work and dedication also provide me development in my work and life.
EXPERIENCE
Milano Shop (parfume and cosmetic product shop)
06/2014 - 12/2017
Costumer service representative
My job is :
provide assistance, resolve complaints, answer questions, and process orders
Helping costumer to choose product who suit them and make them satisfied with the product .
Milano shop (Parfum cosmetic shop )
12/2017 - 06/2019
Salesman
My job is:
selling cosmetic product and provide assistance with special costumer service representativation and give clients best service and help each one of them in best way that suit each one of them.
EDIV-CIR (Enterprise Development Industrial Vehicles) 23/06/2019 - 15/10/2021
Technician Superior Method Preparation
- Work with different clients to get what exactly they wants and offering them many services and ability to change and modify the product at the clients will.
- organizing work plan for production.
- Ensure collaboration between study office and production line of project.
- Make files of the project.
- Assist the prototype and all modifications to make a production series.
- Managing and solving problems and adapt to make feature of project production.
@
O
,
CONTACT
**********@*****.***
05 street 01 November BORDJ el
kiffan ALGERIA
SKILLS
- Communication and welcoming
customers and serving them
perfectly with providing best
assistance cause previous
experience.
- Availability and physical and
psychological aptitude for the job
and absolutely courteous.
- Working perfectly under pressure
and make small details in short time
gap.
- Working with group and managing
to provide best work and make sure
perfection and work timing.
- Solving complex problem and
finding solutions and take decision
in short time.
- Had some international trade and
computer science courses .
- Computer skills : Office software:
word, Excel, PowerPoint, solid
works, Auto Cad. - Knowledge in
different electronic. - Information on
different systems and data analyst.
- Design and sizing of mechanical
systems.
Languages : - Arabic: Mother
Tongue. - French: read, write and
speak (good). - English: read,
written and spoken (very good). -
Ability to learn several foreign
languages.
PERSONAL DETAILS
Date of Birth : 31/01/1993
Marital Status : Single
Nationality : Algerian
ACTIVITIES
- Desire for traveling and changing. -
Practicing swimming workout -
Participate in different sports and
ensure fitness and gym workouts. -
Interested of strategic games . -
Knowledge on luxury and fancy
things. - Admire to study human
resources management and
nursing.
EDIV-CIR (Entreprise Developement Industrial Vehicles) 15/10/2021 - Current job
Technician Superior Method Analysing and Measuring the work
(AMT)
- Provide the clients options towards similar product they search with best price .
- Solve complex problem and find solutions to costumers .
- Approximation options for the clients.
- Adapt to the program changing.
- Make strategic planning for production in best way of effectiveness .
- Managing process and calculate timing of production work .
- Ensure respect time of the work to deliver the clients products.
- Analysing and measuring the production work and controlling quality of our service.
- Make budget and product cost for clients.
EDUCATION
I.N.S.F.P Bordj el bahri
2018
Diplom of Technician superior methods technology foundry 16/20
SNVI FOR ( Company)
2018
Certificate of technician superior internship in Foundry 19/20
Tamaris High school
2010 - 2014 high school
High school
3AS Last level (13 years of school) Last class
PROJECTS
Preparation work (Accelo project)
- Making files and production assistantence of accelo
- Finding Solutions to proceed the project.
Client : Mercedes Benz SAPPL .
Guiding team (zetros project)
- Making cadence of production
- Organizing time work of production.
- Analysing and measuring work effectiveness and ensure various aspects .
Client : Mercedes Benz SAPPL.
Contact this candidate