Post Job Free

Resume

Sign in

Customer Service High Volume

Location:
Gainesville, FL
Posted:
March 28, 2024

Contact this candidate

Resume:

Michelle (MJ) Brown

**** ** ***** *****

Gainesville, FL

407-***-****

ad4miy@r.postjobfree.com

SUMMARY

Highly experienced and energetic bartender with over 15 years in fast-paced, high-volume restaurants and bars. Adept at creating unique cocktails and staying updated on beverage trends. Skilled in wines, cocktails, and specialty drinks. Committed to delivering exceptional customer service and maintaining high-quality standards. Proficient in inventory and ordering with proven ability to reduce food and liquor costs.

WORK EXPERIENCE

WAHOO SEAFOOD GRILL - Gainesville, FL

June 2021 to January 2024, Bartender/Server

• Creator and publisher of unique cocktails to add to menu and happy hour

• Maintained old regulars and gained many new to always maintain a full bar

• Leader of speed at service bar

• Highest sales achieved at both bar and floor

• Leader in positive reviews on numerous, different websites and/or apps

• Uniquely entertaining and well liked by both co-workers and patrons YABBAS ISLAND GRILL - Naples, FL

January 2017 to November 2020, Bartender

• High volume inside and outside bar at restaurant in downtown 5th Ave in Naples, Florida.

• Easy read to assess customers to their individual needs and preferences and make appropriate suggestions

• Lead Bartender in public relations for concerts and shows

• Worked alone on numerous occasions in enormous inside/ outside bar covering both bar and service bar

LITTLE BAR RESTAURANT - Goodland, FL

October 2010 to December 2017, Bartender/Server

• Worked and was available for numerous positions which included, but not limited to, bartender, service bar, server, expo, busser and hostess on occasion when needed

• Scored 5 out of 5 on my annual review

• Worked numerous double shifts and always willing and available to work, including days off when needed

• Always available when needed, at the drop of a dime

• Performed at my absolute best and was always open to new suggestions and ideas and ready and willing to gain more knowledge as it constantly changes

EDUCATION

UNIVERSITY OF FLORIDA

Bachelor of Science, Criminal Justice, 1994

SANTA FE COMMUNITY COLLEGE - Gainesville, FL,

Associate of Science, Paralegal 1996

ADDITIONAL SKILLS

• Paralegal experience for 12+ years, specializing in litigation, corporate and real estate law

• Public Relations and Public Speaking

• Restaurant Experience

• Bartending

• POS

• Writing Skills

• Case Management

• Social Media Management

• Legal Research and Drafting

• Event Planning

• Serving

• Customer service

• Sales

• Payroll

• Office management

• Inventory



Contact this candidate