Promise Kreis-Smith

Deer Lodge, Tennessee, United States

ad4mfi@r.postjobfree.com 423-***-****

linkedin.com/in/promise-kreis-smith-39491b289

Summary

For over a decade, I have been running my own cleaning service business for select clients, servicing 22 regular clients by appointment only. I have developed strong skills in negotiation, project estimation, and appointment making, as well as a deep understanding of the health services field. I have also maintained a high level of customer satisfaction and loyalty, as well as a positive reputation in the market. Prior to that, I managed office operations and ensured smooth day-to-day functioning for over seven years. I supervised administrative staff, assigned tasks, and prepared reports, presentations, and documents. I also coordinated with different departments of the organization for various projects, demonstrating my skills in office support, teamwork, and problem solving. Recently, I took on a short-term role as an office manager where I applied my knowledge and skills to handle the office affairs and support the higher management. I am looking for an opportunity to join a dynamic and diverse team, where I can contribute to the organization's goals and culture, and bring my perspective and experience to the table. Experience

Small Business Owner

Cleaning Promises

Mar 2014 - Present (10 years 1 month)

small business owner of cleaning service for select clients, servicing 22 regular clients by appointment only.

Business Owner

Cleaning Promises

May 2016 - Mar 2024 (7 years 11 months)

Managed office operations and ensured smooth day-to-day functioning - Supervised administrative staff and assigned tasks to them - Coordinated with different departments of the organization for various projects - Prepared reports, presentations, and documents as instructed by the higher management Office Manager

Blackdiamond and commercial clean

Business Office Manager

Black Diamond and Commercial Clean

May 2002 - Jun 2013 (11 years 2 months)

Psychiaric Technician

Lakeshore Mental Health Hospital

Feb 2000 - Oct 2002 (2 years 9 months)

Promise Kreis-Smith - page 1

Medical Chart Data Entry,\ appointment setting,accurately taking and imputing patients vitals, answering multi lined phones

Education

Roane State Community College

Health Services/Allied Health/Health Sciences, General Sep 1997 - Aug 1998

Sunbright School

High School Diploma, Honors/Regents High School/Secondary Diploma Program Aug 1994 - May 1997

Skills

Negotiation • Project Estimation • Appointment Making • Bookkeeping • Hiring and Firing of employees

• Paperwork • Appointment Scheduling • Online Data Entry • Medical Records • Therapeutic Crisis Intervention

Promise Kreis-Smith - page 2

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