Jessilyn Chante Parks White

Exceptional and Motivated Potential Employer

Winterville, NC 28590

ad4men@r.postjobfree.com

+1-404-***-****

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Wrapper

Bo Jangles Famous Chicken - Washington, NC

July 2023 to October 2023

Bereavement

N/A - Greenville, NC

February 2022 to July 2023

My mother passed away

Sales Associate

Walmart Supercenter #1379 - Greenville, NC

November 2021 to February 2022

• Worked in sales, selling Mobile devices and other electronics

• Offered knowledge about Mobile devices and other electronics

• Entered customer information into the computer

• Created inventory of products

• Replenished merchandise

• Cleaned Electronics department daily

• Completed in-store purchases

• Handled in-store returns

• Signed up customers for Mobile services

• Worked in sales, selling Mobile phones

Inbound Sales Representative

Focus Services - Greenville, NC

July 2021 to February 2022

• Sell Spectrum Internet, Voice and Cable Services,

• Suggest and Build Products for clientele

• Assist customers with a warm and professional attitude

• Process orders and customer transactions

• Assist customers with questions

• Interact with customers through live chat

• Manage customer accounts

• Assist with technical support duties

• Handle billing issues and order inquiries

• Handle inbound calls, and outbound calls

• Booked Tech Support appointments

• Tier 1 Troubleshooting

• Assist with cellular needs

• Provide bill reviews

Customer Service Representative

Conduit Global - Greensboro, NC

July 2020 to December 2020

• Assisted customers with a warm and professional attitude

• Processed orders and customer transactions

• Assisted customers with questions

• Interacted with customers through live chat

• Managed customer accounts

• Assisted with technical support duties

• Handled billing issues and order inquiries

• Handled inbound calls, and outbound calls

• Booked appointments

• Tier 1 Troubleshooting

• Assisted with cellular needs

• Provided bill reviews

Master Merchandiser

Driveline Retail Merchandising - Winterville, NC

August 2018 to May 2020

Merchandising and optimization of DG Stores

Customer Service Representative

Concentrix - U.S. Cellular - Greenville, NC

November 2018 to November 2019

Taking calls

Assisting customers with making payments

Providing Bill Reviews

Assisting customers with making purchases

Using Multi-Line Telephones w/Headset

Providing Tier 1 Technical Support

Have received attendance rewards

Assistant Manager

Family Dollar - Greenville, NC

May 2018 to November 2018

• Supervised associates, team members, staff members, employees and clerks

• Managed store operations

• Managed opening and closing store

• Managed nightly cash, register, financial and sales totals

• Acted as customer service representative

• Handled and submitted incoming sales calls

• Managed daily reports of transactions

• Rearranged and detailed store merchandise according to company standards

• Handled all employee scheduling

• Enforced company policies and procedures

Sales Associate

Walmart - Greenville, NC

October 2016 to May 2018

Stocking merchandise, assisting customers with purchases, operating electronic cash register; operating and cleaning bread oven and other industrial ovens; baking bread; hot food production; cleaning food contact surfaces efficiently to ensure safety for customers and employees Senior Store Associate and Customer Service Representative Tuesday Morning Inc - Greenville, NC

June 2012 to July 2013

27834)

: Maintaining a clean and orderly work space

: Opening and Closing Store/ Supervising of other employees: Providing a comfortable and friendly shopping experience for customers: Utilizing multi-lined phones: Operating electronic cash register: Answering and Solving guest's problems and questions: Assisting customers with making choices: Greeting customers with a friendly aura: Documenting and properly disposing of damage or defective merchandise

Education

High School Diploma

Savannah High School - Savannah, GA, US

August 2005 to June 2006

Skills

• Store Management Experience

• Customer Service

• Retail Management

• Phone Etiquette

• Lottery

• Hospitality

• Sales

• Store Management Experience

• Live Chat

• Key Holder

• CSR

• Computer literacy Friendly and easy going with people, keen observer, fast learner & good listener

• Food Preparation

• Merchandising

• Microsoft Word (10+ years)

• Call Center

• Retail Sales

• Food Production

• Planograms

• Typing

• Supervising Experience

• Communication skills

• Cold calling

• Technical support

• Upselling

• Account management

• Inventory control

• POS

• English

• Delivery driver experience

• Microsoft Powerpoint

• Inside sales

• Customer service

• Mobile devices

• Cash handling

• Supervising experience

• Technical support

• Cash register

• Retail sales

• Account management

• Cold calling

• POS

• Merchandising

• Restaurant experience

• Serving

• Hospitality

• Upselling

• Store management

• Planograms

• Sales

• Inside sales

• Driving

• Typing

• Schedule management

• Agile

• Live chat

Certifications and Licenses

Driver's License

November 2009 to November 2023

Non-CDL Class C

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