Eva Avila

619-***-**** ad4mbf@r.postjobfree.com Santee, CA 92071

SUMMARY

Detailed Property Manager offers administrative and financial analysis expertise paired with

excellent communication and time management skills. In-depth knowledge of conflict resolution

and mediation techniques. Focused on successfully handling daily operations of rental properties.

SKILLS

¢ Lease Renewals

¢ Payment Collection

* Notices « Maintenance Knowledge

Appfolio ¢ Fair Housing Mandates

« Microsoft Office Expertise e Multi-Family Property Management

¢ Google Drive ¢ Tenant and Eviction Laws

e Property Management ¢ Leasing and Sales

EXPERIENCE

Assistant Manager, Hoban Property Management, December 2018-December 2022

Santee, CA

« Remained calm and professional in stressful circumstances and effectively diffused tense

situations.

+ Coordinated with other departments to ensure smooth flow of operations.

¢ Collected monthly assessments, rental fees, deposits and payments.

¢ Kept records of correspondence with residents and tenants.

¢ Oversaw daily operations, maintenance and administration of various properties.

¢ Handled resident complaints and expedited maintenance requests.

¢ Prepared monthly financial reports for review by the property manager.

« Remained aware of construction and maintenance projects and notified appropriate individuals

of project updates, delays and schedule changes.

¢ Handled complaints from tenants regarding maintenance issues and resolved them promptly.

¢ Collected first month's rent along with security deposit prior to move-in date.

¢ Explained policies and procedures to tenants and enforced rules.

« Managed day-to-day activities involving tenants, subcontractors and property management.

¢ Inspected properties regularly to identify deficiencies and schedule repairs.

« Completed day-to-day duties accurately and efficiently.

¢ Displayed strong telephone etiquette, effectively handling difficult calls.

EDUCATION AND TRAINING

High School Diploma

Chula Vista Senior High School, Chula Vista CA September 2019

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