Eggplant Automation Developer

ROGER MYERS

******@*********.*** – 916-***-****

SUMMARY

Highly skilled and results driven professional with over 10 years of comprehensive and progressive experience, a Master’s degree in Computer Science seeks a challenging position within a dynamic organization that welcomes innovative thinking, initiative, resourcefulness, and above all, a proven record of progressive experience within leading industry companies, including a Global Fortune 100 Company; Demands and delivers excellence in consistently meeting objectives and exceeding expectations. Complimented by solid team and project management acumen.

AREAS OF EXPERIENCE

Keysight – Eggplant DAI and Functional automation scripts and regression testing

Ivanti ITSM – Cloud Administrator

BeyondTrust/Bomgar Administrator

MIR3 Administrator

HP Operations Orchestration

Informatica PowerCenter and Test Data Management

Micro Focus LoadRunner and ALM

Red Hat Enterprise 5.x, 6.x

RedHat Linux Systems Engineer

UNIX/Linux System Administration

Embedded Programming – Dynamic C

Software Development

HP Network Node Manager

SQL / C# / C++ / C / MS Access / Visual Basic for Applications / SharePoint / RealBasic

PHP / CodeIgniter / PERL / Regular Expressions / CGI / HTML / JavaScript

EDUCATION & PROFESSIONAL DEVELOPMENT

MS – COMPUTER SCIENCE

California State University – Chico, CA

BS – COMPUTER SCIENCE - CUM LAUDE HONORS

National University – San Diego, CA

AS – ELECTRONICS

Foothill College – Los Altos Hills, CA

Certifications:

Eggplant Functional L1 – Expert Certification

Eggplant Functional L2 – Genius Certification

MCSE – Microsoft Certified Systems Engineer Windows 2000

MCSA – Microsoft Certified Systems Administrator Windows 2000

MCP – Microsoft Certified Professional Windows 2000

Professional Experience:

American Electric Power – Columbus, OH – November 2022 – January 2024

Contractor for Infosys

PROJECT MANAGER – EGGPLANT AUTOMATION DEVELOPER

Project manager, Eggplant DAI and Functional developer for the AEP Special Billing project, AEP’s PowerOn, Storms, Spectrum and ARCOS Field Mobility applications. Reviewed Eggplant code for the AEP Special Billing project, ROWSI and Maximo projects to ensure AEP Eggplant development standards are being followed. Used GitHub Professional and Desktop for Eggplant software version control and Jira Kanban for project management. Mentored offshore and onshore automation team members on Eggplant DAI model creation and use. Also mentored offshore and onshore automation team members on Eggplant Functional Sensetalk use and best practices.

University of Maryland Medical System – Linthicum, MD – April 2022 – October 2022

Contractor for Roundtable Strategic Solutions

EGGPLANT AUTOMATION DEVELOPER

Architect and develop Eggplant DAI models and functional scripts for Epic EHR.

Created new and updated existing Eggplant functional scripts for Epic Ambulatory, ASAP, Cadence, Cerner, Clinical Documentation, HIM, Orders, Prelude, Professional Billing, Radiant, Willow, patient admit and patient discharge. Trained team on DAI agent configuration, environment set up and modeling using the DAI web application.

Adventist Health – Roseville, CA – December 2021 – June 2022

Contractor for Robert Half Talent Solutions

IVANTI ITSM – CLOUD ADMINISTRATOR – APPLICATION ANALYST

Administered the Ivanti SaaS application. Created new and updated existing request offerings, business rules, lists, templates and smart routings. Removed duplicate accounts. Planned and created change requests for updates and maintenance. Administrator for the BeyondTrust/Bomgar application and the MIR3 paging system.

Computer Task Group, Inc. - Buffalo, NY - April 2021 – November 2021

Contractor for Computer Task Group, Inc.

SOLUTIONS ARCHITECT – EGGPLANT ARCHITECT/DEVELOPER

Architect, designed and implemented Eggplant DAI and Eggplant Functional automation and regression testing programs for Magellan Health and Carillion Clinic healthcare organizations using Epic EHR.

Sutter Health – Mather, CA - February 2014 – April 2021

APPLICATIONS DEVELOPER 3

Developed Epic Nurse Triage and Ambulatory automation SenseTalk scripts using the Keysight Eggplant Functional application. Developed, implemented and supported database masking workflows using Informatica PowerCenter, Test Data Management and Delphix database masking applications. Masked Sales Force 10, Empower, AQRS and Palo Alto Medical Foundation patient databases for testing and security purposes. Epic 2012 and 2014 performance testing using HP LoadRunner. Epic Mitosis new training users’ creation, master patient duplication and patient teleportation. MicroFocus ALM 12.6 administrator. Designed and implemented custom C# programs using Visual Studio. Used SQL Server Management Studio to design and execute SQL queries for data extraction, analysis and report creation. Supported the migration from BMC Remedy to Cherwell by attending training and creating one steps.

Sutter Health – Mather, CA - May 2013 – February 2014

STORAGE ENGINEER 2

Supported backup and restore operations using IBM Tivoli TSM application running on AIX servers. Also supported SQLSafe backup and restore for database backups. Installed fiber cabling for Brocade SAN switches and Emulex interconnect patch panels in the Sutter Health data center. Modified IBM Tivoli TEC Perl scripts to migrate from TEC to BMC BPPM and Remedy. Created custom Perl and Bash shell scripts to blackout servers to BPPM during maintenance periods so no Remedy tickets would be created.

Sutter Health – Mather, CA - September 2011 – May 2013

APPLICATIONS DEVELOPER 2

Developed, implemented and supported custom software monitoring and integration tools using HP Operations Orchestration, HP NNMi, Splunk, BMC Performance Management Suite, JavaScript, PHP, SQL and Perl. Used Splunk to monitor network devices’ syslog messages. Also used Cisco Security Suite in Splunk to monitor firewall activity. Created HP Operations Orchestration flows for analysis and automation purposes. Developed JavaScript program to display different system monitoring information from within one web site. Attended BMC ProactiveNet Performance Management 8.5 Administration, BMC ADDM Administering and Creating Patterns training.

Walmart – Brisbane, CA - February 2011 – September 2011

Contractor for Granite Solutions Groupe

REDHAT LINUX SYSTEMS ENGINEER

Installed, configured and supported new and existing installations of Redhat Enterprise 5.x operating system on HP ProLiant hardware for Walmart Web Operations. Installed Redhat operating system by creating RedHat Kickstart images and using RedHat Satellite and Proxy servers. Troubleshot new and existing installations. Used syslog-ng to monitor Solaris and Linux syslog messages and events.

AWARDS

Recipient, MVP Team Award – resulting from peers voting

Recipient, Extraordinary Commitment to Customer Satisfaction Award – presented by the Hewlett Packard CEO

COMMUNITY SERVICE

Amateur Radio Advanced Class Operator

Tech Museum Volunteer

ARD Youth Basketball Coach

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