LINDSAY SMITH

205-***-**** - ad4m8b@r.postjobfree.com

PROFESSIONAL SUMMARY

I am a dedicated, hardworking, and skilled nurse with multiple levels of experience. I worked as a cardiac nurse on step-down unit providing care to patients with heart failure, heart attacks, dysrhythmias, and angina. I also worked as a GI procedural nurse delivering safe and effective sedation for diagnostic and palliative procedures. I closely monitored patients after sedation and general anesthesia to ensure safe outcomes. I then transitioned to a certified Health Coach working closely with patients to telephonically manage chronic conditions. I also helped physicians and office staff close care gaps and meet quality goals. I then shifted back to an ICU step-down unit providing critical care to patients transitioning from ICU to home. I am currently working as a nurse case manager helping to ensure patients' discharge needs are met for a smooth transition from hospital to home.

SKILLS

Patient and family advocacy

Strong Clinical judgement

Dependable

Organized

Flexible

Computer proficiency

Good communication skills

Attention to detail

WORK HISTORY

01/2021 to Current RN Case Manager

Blue Cross Blue Shield – Birmingham, AL

Collaborated with physicians, social workers, therapists, nutritionists, and case managers to develop and implement individualized care plans Collaborated with people from various disciplines to provide patients with coordinated care

Took active role in patient and family discharge planning process while working in conjunction with hospital case managers

Addressed patient care issues such as discharge delays, procedures that were postponed, and ensuring medical equipment is available after discharge Educated patients and loved ones about various treatment options and outside care approaches, thereby reducing hospital resource utilization Identified individual patients' care needs and coordinated these based on physician recommendations, insurance benefits, and costs

Developed complete plans of care to address the needs of patients Educated patients about their care plan and health care options Prepared patient's discharge by reviewing discharge plan and coordinating patient's needs

Coordinated and provided care that is timely, efficient, and helpful in achieving patient's wellness and autonomy

Handled case assignments, developed goals, and review case progress to determine case closure.

04/2020 to 12/2020 Registered Nurse

St. Vincent's Hospital Birmingham – Birmingham, AL Assisted in orienting and training of new staff members Performed patient assessments and responded to the urgency of patient's changing condition

Provided hands-on care to patients by administering medications, starting and managing IV lines, observing and monitoring patient's conditions, maintaining records and communicating with physicians

Telemetry monitoring

Maintained accurate and updated documentation of patient care Maintained IV cardiac drips

Provided pre and post surgical and procedural care Kept track of post-op vitals, set up PCA, provided blood products and fluids, reviewed post-op orders, and helped patients manage their pain Met with doctors to discuss diagnoses and develop treatment plans that were well-coordinated

Counseled patients and caregivers on wound care, discharge plan goals, medication safety, and disease management

Provided exceptional care to a large number of high-acute patients who required complex treatment such as tracheostomy care, extensive wound care, cardiac monitoring, and dialysis

Collaborated with physicians, pharmacists, social workers, therapists, nutritionists, and case managers to develop and implement individualized care plans. 09/2015 to 02/2020 RN Health Coach

Brookwood Baptist Health System – Birmingham, AL

Utilized telephonic motivational interviewing

Established relationships with Primary Care Physicians and practice managers to address patient issues in order to reduce ED visits and hospital admissions Worked closely with insurance payers to address patient barriers to ensure management of chronic health conditions and gap closures Completed transitions of care and closed healthcare gaps Provided chronic care management with emphasis on CHF, AFIB, HTN, COPD, asthma, and DM

Audited patient charts for CMS physician quality measures Reviewed medical records and case notes to gather information for patient care Data inputting

06/2002 to 09/2015 Registered Nurse

Trinity Medical Center – Birmingham, AL

Fulfilled the role of charge nurse while maintaining responsibilities of evaluating staffing requirements and floor assignments

Maintained IV cardiac drips

Telemetry monitoring

Maintained accurate and updated documentation of patient care Oriented new staff members

Oversaw staff and daily operations in the recovery room Interacted with different departments to coordinate patient care Provided specialized IV infusion therapy of Remicade and Orencia Oversaw patients' admission, recovery, and discharge in a clinical setting Provided pre and post procedural care

Worked closely with physicians in a GI Lab to help perform specialized procedures

Appointed and served as a super-user during electronic charting conversation Trained employees to use the hospital's new electronic medical record system. EDUCATION

2002 Associate of Applied Science

Wallace State Community College - Hanceville, AL