Charlotte Mukankusi

519-***-****

ad4m76@r.postjobfree.com

Ottawa, ON

Experienced PSW with experience providing compassionate personal care and assistance in home care settings. Committed to providing a safe and comfortable environment for clients, while maintaining their independence and dignity. Strong interpersonal skills and a focus on providing high quality care.

HIGHLIGHTS OF QUALIFICATIONS

•Fluent in English, fair French

•Recent police check, Valid First Aid CPR

•Exceptional interpersonal skills and ability to work independently and as part of a team

•Ability to travel locally from assignment to assignment as required

•Demonstrated interpersonal, organizational, and communication skills

•Computer knowledge: MS Office, Internet, email applications, file management

CORE COMPETENCIES

Personal Support Work

•Highly skilled in assisting with activities of daily living as well as engaging residents to maximize quality of life

•Dedicated to promoting client dignity, independence, comfort, mobility, and safety in either long term care or in a private setting/home

•Ability to provide palliative care

•Demonstrated ability to provide massage to a client if provided for in the care plan

•Ability to provide professional emotional support

•Conducted resident assessments in a long term care environment

Communication and Leadership

•Demonstrated ability to follow written and verbal instructions as related to client care

•Ability to manage and coordinate a team

•Ability to provide exceptional services in a timely manner with hands-on approach and optimization of the client’s interests and expectations

•Proven track record in high-quality customer service, excellent performance history, and attendance record

•Excellent judgment and tact combined with strong problem-solving/analytical skills when addressing multicultural issues

•Demonstrated ability to work effectively with all levels of staff, and trans-disciplinary teams with a particular emphasis to time consciousness

EDUCATION AND TRAINING

•Diploma in Personal Support Worker, St. Clair College, Windsor- Ontario 2017-18

•Certificate in CPR +First Aid 2023

•Massage Therapist, Algonquin College, Ottawa- Ontario 2018-19

•Post Graduate Diploma in Counseling USAID, Kampala Uganda 1992

•Bachelor of Political Science and Social Administration, Makerere University 1992

EMPLOYMENT EXPERIENCE

Personal support worker

Plan A, Ottawa, ON 2018-2019

Personal support worker

Extendicare, Windsor, ON 2018

Community consolidation experience

AMIKA, Windsor, ON 2018

Personalised Palliative care

Private Household 2019-2023

Managing Director

Imprison Plus Limited 2009-2015

Counselor

USAID KAMPALA 1992-1993

VOLUNTEER EXPERIENCE

Classroom socio-cultual support for new comers

Place du Partage, Windsor, ON

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