Project Manager Customer Service

BILLY LOCKLEY

**** ******** **, *******, ***********, 39212, US • 601-***-**** • ****************@*****.*** Knows how to use a variety of banking and investment products, such as deposit accounts and loans. Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated. Resourceful

Adaptable project manager and compliance specialist who thrives in fast-paced, ever-changing environments while maintaining operational accuracy and delivering results for maximum profit.

Customer relationship management, conflict resolution, time management, document control, and leadership are among the skillsets of this dedicated and unconventional strategic thinker.

Strong verbal communication

Problem resolution

Customer service

NCR Cash recycler

Document scanning

Interpersonal and written communication

Consumer banking specialist

Cash Handling

Organization

Computer Engineering - Bachelor of Science - 2010

MSU - Starkville, MS

Did not graduate but was roughly a year from doing so. I did finish my math up to calculus 4 Retail Banker - January, 2024 to Present

FSNB - Byram, MS

Provided each customer with exceptional service by listening to their concerns and answering their questions. Improved my understanding of banking products and services by enrolling in available training classes and seminars for retail banking. Prepared customer and ATM cash and change orders quickly and efficiently. Assisted customers with opening or closing accounts, filling out loan applications, and enrolling in new services. Caregiver - January, 2011 to August, 2023

Self employed - Jackson, MS

My mother fell and broke her hip then developed Alzheimer's and dementia. I took care of her for over 10 years. Vetran - July, 1986 to July, 1991

Us Navy - Norfolk, VA

Professional Summary

Skills

Education

Work History

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