BRITTNEY PARKER

Address ***** * ** **** **. Fraser, MI 48026

Contact 586-***-**** ad4m0c@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient/client and the provider. Facilitates the efficient flow of patients, while remaining focused on managing prioriti es and ensuring patient confidentiality.

Academic Honors Recognition / High Honor Roll.

CPR and AED Certified.

Experience with Microsoft Office (Word, Excel, and PowerPoint). Type 55 WPM. KEY QUALIFICATIONS

Basic Coding Skills for ICD/CPT Medical Billing Third Party Medicare Medicaid HMO PPO CMS1500 Claim Form Billing Cycle Claims Appeal Process Medical Records Management Release of Information Electronic Health Records EHR / EMR Greenway Computer Information Systems HIPAA Compliance Anatomy & Physiology Meaningful Use ICD-9 ICD-10 Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration Medical Laws & Ethics Pathophysiology for Medical Office Principles of Management Medical Transcription Office Accounting MS Office / MS Word PROFESSIONAL EXPERIENCE

Anthem/ Elevance- Dearborn, MI (work from home) 02/2021 - 03/29/2024 Approver

Navigate and accurately input data into departmental systems reviews, documents, and distribute all incoming correspondence to the appropriate area according to the statement of work (SOW) requirements

Distribute reports and correspondence to members of the disability department

Compile documentation for file requests for the appropriate parties

Document system with information that was collected during intake process Binsons – Centerline, MI 06/2018-07/2020

Customer Service Representative

Obtain written order from physician, verify insurance and generate orders.

Insure the patient and referral sources are kept up to date on order status.

Problem resolution of missing orders

Accurately enter new patient information into company computer system including name, address, diagnosis, physician, product needs and insurance.

Prime One Home Care Waterford, MI 06/2011 – 11/2017 Team Lead (01/2017 – 11/2017)

Maintain records of patient care, condition, and problems to discuss observations with cash manager.

Train and guide new team members.

Check patient pulse, temperature, and respiration rates. Home Health Aide (06/2011 – 01/2017)

Cared for patients by changing linens, washing and ironing laundry, cleaning, or assisting with personal care.

Performed duties as requested by client, such as obtaining household supplies and running errands.

Provided patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness. Beaumont Botsford Hospital Farmington Hills, MI 04/2015 – 08/2016 Guest Advocate

Provided friendly and professional assistance to patients. BRITTNEY PARKER

Address 17500 E 14 Mile Rd. Fraser, MI 48026

Contact 586-***-**** ad4m0c@r.postjobfree.com

Established and maintained clean and hygienic environments by performing cleaning duties.

Kept storage areas and carts well-stocked, clean, and tidy. Dunkin’ Donuts Southfield, MI 02/2013 – 11/2013

Store Manager

Ensured employees adhered to standards for food quality, cleanliness, and customer service.

Hired associates through effective recruiting and interviewing.

Trained and developed staff through coaching and performance evaluations. Metro PCS Weymouth, MA 05/2009 – 03/2010

Sales Manager

Determined price schedules and discount rates.

Planned and directed staffing, training, and performance evaluations. EDUCATION

Ultimate Medical Academy

Health Sciences – Medical Administrative Assistant Associate of Science Degree, 2017