JESSICA BRANCH

SKILLS

• Equipment Operation

• Quality Control

• Attention to Detail

• Problem Solving

• Time Management

• Component Testing

• Functional Testing

• In-Circuit Testing

• Microsoft Office

• Continuous Improvement

• Root Cause Analysis

• Quality Calibration

Operational Specialist with a Bachelor's degree in Business Administration. Proven in surpassing quality objectives. Skilled in protocols, inspections, and improvement. Proficient in advanced analysis. Strong in documentation, compliance, and supplier quality management. Committed to high standards and process optimization. WORK HISTORY

September 2023 - Current

Operations Technician Flex LTD, West Columbia, SC

August 2020 - October 2022

Warehouse Operation Specialist Trane Technologies, Columbia, SC August 2017 - April 2020

Quality Control Specialist Palmetto State Armory, West Columbia, SC Execute comprehensive testing and troubleshooting of PCBA boards with precision, leveraging electronic tools and equipment.

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Swiftly pinpoint and rectify defects in alignment with technical specifications, ensuring optimal functionality.

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Employ automated test systems proficiently to streamline analysis and meticulously document findings.

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Actively engage in collaborative efforts to refine testing methodologies and enhance overall product quality.

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Champion adherence to safety protocols while actively contributing to process optimization initiatives aimed at boosting efficiency and productivity.

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Operated and monitored machinery during production, including assembly of HVAC units, following established procedures and safety protocols.

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Conducted routine maintenance on equipment to ensure optimal performance and minimize downtime.

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Inspected products at various stages of production to maintain quality standards.

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Troubleshot equipment malfunctions and performed minor repairs as necessary.

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Collaborated with team members and supervisors to meet production targets.

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Conducted inspections of firearms and components to ensure quality standards.

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• Used precision tools to verify product integrity and functionality. Identified and documented defects, collaborating with teams for resolution.

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• Maintained detailed records of inspection results.

• Contributed to continuous improvement efforts.

• Ensured adherence to safety protocols and regulations.

• Provided training on quality control processes.

• Supported the company's commitment to quality products. CONTACT

Columbia, SC 29209

839-***-****

ad4lry@r.postjobfree.com

November 2013 - August 2017

Developmental Trainer Amazon, West Columbia, SC

Designed and delivered training programs to support associates' professional growth.

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Assessed training needs and developed curriculum aligned with Amazon's standards.

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Conducted engaging training sessions using various instructional techniques.

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• Provided coaching to enhance associates' skills and performance. Evaluated training effectiveness and collaborated on process improvement.

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Maintained accurate training records and stayed updated on industry trends.

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Supported Amazon's culture of continuous improvement and customer focus.

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EDUCATION

Bachelor of Science Business Administration

Strayer University, Columbia, SC

High School Diploma

Lower Richland High School, Hopkins, SC

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