Erica Robb

With my proven track record, strong communication skills, and adaptability to changing market dynamics, I am confident in my ability to drive sales growth and exceed targets. I am committed to continuous learning and improvement, ensuring that I remain a valuable asset to any organization I am a part of.

Houston, TX 77056

281-***-****

ad4lm5@r.postjobfree.com

EXPERIENCE

Hose Solutions, Houston, TX — Inside Sales

APRIL 2023 - CURRENT

Utilize Quickbooks Enterprise ERP for streamlined sales processes and precise order, quoting, and inventory management.

Established robust client & vendor relationships through exceptional customer service, fostering customer loyalty.

Ododidakt, Houston, TX — Freelance

FEB 2010 - CURRENT

Various freelancing projects from marketing and analytic strategies, to design, video, brand management and web development.

Semasys, Houston, TX — Inside Sales Specialist

DEC 2020 - FEB 2022

Managed a portfolio of national accounts, using persuasive communication skills to negotiate payment terms and resolve payment discrepancies.

Demonstrated exceptional communication and time management skills to build strong client relationships and meet their specific needs.

Brennan, Houston, TX — Inside Sales Specialist

SEPT 2018 - JUNE 2019

Exceptional communication skills to forge strong client/vendor relationships.

Proficiency with ERP/ SAP/CRM platforms.

Hydradyne, Houston, TX — Inside Sales Specialist

AUG 2014 - SEP 2018

Implemented LEAN/KAIZEN methodologies to enhance sales processes and meet targets consistently.

Consistently ranked among the top 3 performers, consistently surpassing sales targets and propelling revenue growth.

SKILLS

Sales and Marketing:

I embody a very customer-centric mindset and excel in customer acquisition and retention, with a strong command of multiple CRM and ERP platforms.

Software Proficiency:

I believe in harnessing the power of Microsoft 365, facilitating collaboration and productivity.

Adept at optimizing time management through exceptional organizational skills ensuring efficiency in all aspects of my work.

Certifications

Lean/Kaizen Certified

Six Sigma Certified

Parker PTAC Certified

Parker Pneumatics

Parker Hydraulics

*Working on AI/Python Certs

Education

GA STATE- ATLANTA, GA

Bachelor of Arts Psych

1994-1998

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