DIONA MATTHEWS

TRAVELING SOLUTION SPECIALIST

CONTACT

GT =: 302-***-****

W% _ ad4lh2@r.postjobfree.com

& Newark, De 19713

EDUCATION

HIGH SCHOOL DIPLOMA

William Penn High School

Class of 1998

U.S ARMY RESERVES

U.S Army

1998- 2006

CNA

Certified Nursing Assistant

2012

SKILLS

¢ Dependable and reliable

¢ Professional

¢ Goal oriented

¢ Excellent organization skills

¢ Good with multi-tasking

¢ Strong Interpersonal skills

¢ Time management

¢ Problem-Solving Abilities

¢ Customer Relations

SUMMARY

Well-qualified social work professional adept at setting up services,

working with healthcare professionals and families and giving patients

continuous support through counseling. Good communicator and

relationship-builder with exceptional skills in planning, resolving

conflicts and solving diverse problems. love to travel and helping

others!

EXPERIENCE

CUSTOMER SERVICE REPRESENATIVE

Ambiance of Excellence, Delaware

2020- Present

¢ Compassionate to needs of patients and held the highest level of

confidentiality

¢ Provided outstanding service to new and long-standing customers by

attending closely to concerns and developing solutions.

e Provided direct support, to those with intellectual and developmental

disabilities

HOUSE MANAGER

Connections, Delaware

2016- 2019

¢ Assisted with creating policies to benefit residents by participating

in housing boards, community meetings and taskforces.

¢ Delegated work to staff, setting priorities and goals.

¢ Resolved individual resident issues and neighborly complaints with

excellent interpersonal skills.

CERTIFIED NURSING ASSISTANT

Park view Nursing Rehabilitation

2016- 2013

¢ Facilitated activities of daily living, personal hygiene management,

feeding and ambulation.

¢ Assisted patients with shaving, bathing and oral hygiene to promote

healthy habits and overall wellness.

¢ Looked for physical, emotional and symptomatic changes in patient

condition and obtained necessary care for medical concerns.

Contact this candidate