Jobanpreet Singh

***** ** ******

Surrey, British Columbia CANADA V3W2Y8

Cell: 236-***-****

ad4lh0@r.postjobfree.com

OBJECTIVE

To work for a reputable legal firm who needs a leader with a passion for accuracy and excellence.

CORE SKILLS

Adaptability

Communication

Mathematics

Organizing

Cashier

Customer Service

Planning

Computer Skills

Leadership

Multitasking

Problem Solving

Self-motivation

Teamwork

Time Management

Trilingual in Hindi, Punjabi, English

WORK EXPERIENCE

A grocery store that focuses on serving local communities and providing superior customer service.

Front-End Supervisor 2023

Key Responsibilities as a Front-End Supervisor (Part Time)

Analyzing and addressing client concerns and complaints.

Coordinating with other supervisors to ensure timely completion of all tasks.

Ensuring client happiness and satisfaction while meeting company standards.

Giving training to new employees on standard practices and protocols.

Keeping a clean and orderly workspace.

Maintaining the front-end inventory.

Monitoring and ensuring compliance with SOP, food safety, and other corporate initiatives.

Participating in the final inventory calculations.

Remaining up to date with weekly and in-store offers.

Running, monitoring, and analysing sales data reports.

Scheduling and keeping track of breaks, backups, and other departmental operations.

Supervising front-end staff in a fast paced, high-pressure environment.

Working as the department's "go-to" supervisor when required.

Cashier and Online Grocery Shopper 2020 - 2021

Key Responsibilities as a Cashier (Part Time)

Balancing cash draws.

Discounting purchases by redeeming coupons.

Handling rain checks, exchanges, and refunds.

Maintaining a clean workspace.

Maintaining front ends presentably, and stocking candy.

Operating scanners, scales, cash registers, and other electronics.

Processing customer orders on POS system.

Processing returns transactions.

Providing a positive customer experience with courteous service.

Resolving customer issues and answering their questions.

Scanning products, collecting payments, and bagging items.

Key Responsibilities as an Online Grocery Shopper

Processing customer orders from the scanning gun, pulling items from the store shelves, and bagging them for pick-up within a specific timeframe.

Carefully bagging the products; cold items are packed separately from dry items, and fragile items are packed separately.

Contacting customers if there is an issue with their orders.

Ensuring the accuracy of orders before pick-up.

Follow all company policies and procedures, as well as perform additional duties as assigned.

Maintaining an accurate record of all customers’ online orders as well as their order bills.

Making suitable product substitutions and consulting with customers as needed to ensure satisfaction.

EDUCATION

Akal Academy, Mahal Kalan, Punjab 2022-2023

Arts

Akal Academy, Mahal Kalan, Punjab 2020-2021

Matrix

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