Rasila Mamtora

256-***-****

ad4lgy@r.postjobfree.com

Chicago, IL

SUMMARY & OBJECTIVE

LEVERAGING 11 + YEARS OF EXPERIENCE

Compassionate qualified Salesforce Administrator and Developer using various tools, Excellent advanced PC skills, Formulae, macros, models, lookup, and pivot tables by executing data. With a strong desire to provide the highest level of technical satisfaction and retention, I am committed to ensuring networks using platform and other tools run smoothly and effectively to better support the success of my team and entire business. WORK EXPERIENCE

EXECUTIVE RESEARCHER

Dovenmuehle Mortgage, Inc Elgin, IL 2020 – Present

● Research files, Data Entry ADD-CHNG work with MSP/LPS/Black Night & Passport reporting system

● Trainer and Human resources with management

● Supervisor: Taylor Powell 847-***-****)

SURVEY CLARK REGIONAL OFFICE

US Census Bureau Regional Head Quarter Oakbrook & Hinsdale IL 2023

● Human Resources projects. Administration

● Account / I-9 Employment verification etc.

● Reporting all data every morning and comparing statistics based on daily, weekly, monthly, and yearly charts

● National Health Survey Supervisor Clark experience.

● Supervisor: Janet Cap 630-***-****)

OFFICE ADMINISTRATOR

US Census Bureau Schaumburg, IL 2/2020 – 11/2020

● Human Resources duties Hiring people.

● Payroll, Security checking I-9 verification.

● Administration Clark etc.

● Supervisor: Mary T 847-***-****)

HUMAN RESOURCES EXECUTIVE & DIRECTOR OF OPERATIONS IT Expert System Inc Schaumburg, IL 8/2016 – 2/2020

● Responsible for operations + increasing enrollment

● Supervising Office Admin + Facilities & Events Manager + Custodian

● Organized orientation + workshops for resume & career building skills

● Hosting holiday celebration party + success parties

● Working on Communications, Social Media & Website

● Advertising, marketing, local news outlets including print

● Supervisor: Bhama 847-***-****)

HOTEL + HOSPITALITY OPERATIONS & MANAGEMENT

Days Inn Elk Grove Village, IL 4/2013 – 9/2016

● Event planning / management + Sales, group bookings assisting

● Preparing reports and daily operations + working closely with Housekeeping & Breakfast / Happy Hour attendants

● Recruiting, training, scheduling, assisting new staff members

● Booking tours & transportation for sightseeing / visiting places / airport pick-ups & drop-offs for guests and corporate clients

● Helping hotels re-brand & Improving customer satisfaction ratings VOLUNTEERING

● AmeriCorps Vista - Aurora Chicago IL

● Medical Camps at Jain Temple - Streamwood IL

● Partners of Our Communities - Halloween Party - Palatine IL SKILLS

● Administering Salesforce roles,

Developer profiles, sharing rules,

workflows, and groups.

● MSP/LPS/Black night

● Granting or revoking user access

● Certified Salesforce Administrator

● Monitoring system performance and

identifying issues

● 5+ years’ experience in financial

analysis

● 3+Years’ Mortgage servicing

CERTIFICATIONS

● Salesforce System administrator and

app builder certified.

● Excel advanced macros, lookup pivot

tables VB

● Kryterion certified proctor

● Pearson VUE test administrator

● American Management Association

Management Certification

● SCANTRON testing proctor certificate

EDUCATION

● Associate's Degree BAK Surendra Nagar Gujarat, India 1976-1980

● Bachelor of Arts M P Shah College Ahmedabad, Gujarat, India 1993

● ESL Harper College Schaumburg, IL, USA 2018-2021

● Technical or Occupational Certificate It Expert Schaumburg, IL 2019

● HR Administration Occupational Certificate Harvard University 2020

Contact this candidate