LORETTA PATTY

Chicago, IL *****

ad4len@r.postjobfree.com

773-***-****

Work Experience

Dispatcher/Customer Service

SUREWAY LIVERY - Chicago, IL

September 2020 to July 2021

TOOK INBOUND CALLS FROM CUSTOMERS FOR CAB SERVICE. THEN DISPATCHED OUT TO DRIVER. COLLECTED WEEKLY AND DAILY STAND FEES FROM DRIVERS Customer Service Rep

SCR TRANSPORTATION - Chicago, IL

February 2020 to August 2020

TOOK INBOUND CALLS FOR CLIENTS FOR NEXT DAY TRIPS. MADE SURE TO CHECK STATUS OF CLIENTS RIDE.ALSO ANSWERED ANY QUESTIONS THE CLIENTS MAY HAVE Customer Service Rep

Venturi Staffing Agency - Chicago, IL

April 2007 to May 2008

MANAGING INBOUND CALLS FOR OUR ASSOCIATES IN REGARDS TO RENEWAL OF THEIR BENEFITS, SUCH AS MEDICAL,DENTAL AND VISION. UPDATED CUSTOMERS CONTACT INFORMATION BY PROVIDING THEM WITH PROFESSIONAL SERVICE

Customer Service Rep

United Marketing Group - Schaumburg, IL

June 2007 to April 2008

MANAGED INBOUND CALL FROM OUR PREFERRED CUSTOMERS ACCOUNT WITH CONCERNS ABOUT THEIR MEMBERSHIPS BY PROVIDING PROFESSIONAL SERVICE AND BEING RECEPTIVE TO THEIR PROBLEMS AND BUILDING A SOLID RELATIONSHIP

Customer Service Rep

CINGULAR WIRELESS - Schaumburg, IL

January 2004 to November 2006

MANAGED INBOUND CALL TO RECTIFIER CUSTOMERS ISSUES WITH THEIR BILLING STATEMENTS,BY ACCESSING THE PROBLEM TROUBLESHOOTING ANY TECHNICAL SITUATION WITH PRACTICAL SOLUTION Education

12TH GRADE in General Studies

DUSABLE HIGH SCHOOL - Chicago, IL

September 1976 to June 1980

Skills

• Typing