Michael

Rose

479-***-****

ad4le5@r.postjobfree.com

www.linkedin.com/in/mwrosejr

Certified Scrum Master offering over 3 years of experience in improving processes and product deliveries by implementing both Waterfall and scaled Agile methodologies. Additionally, a seasoned software engineer with over 6 years’ experience in working on enterprise level accounts.

Technical Skills

Certified Scrum Master

Enterprise Software Development

Solutions Deployment

Coding

Debugging & Troubleshooting

Testing & Documentation

Training & Support

Hardware troubleshooting & Support

Experience

FEBURARY 2022 –JUNE 2023

Scrum Master / Software Engineer, Wehco Media. Bentonville, AR

Led a Scrum Team consisting of 5 members in developing and maintaining 18 newspaper websites across five (5) states.

Facilitate teams’ planning and tracking activities while coaching in Agile and Waterfall principles.

Developed training materials to help modernize internal processes and practices for dev team, as well as helpdesk personnel.

Setting up, and training teams on using Trello, Confluence and Jira.

Performing software updates on various properties using Django, Python, JavaScript, Nodejs, C#, and .Net.

OCTOBER 2019 – JULY 2020

Software Engineer, Toshiba GCS Bentonville, AR

Worked with Python, Java, C# and VBScript to optimize and manage legacy code for the customers’ needs.

Developed backend applications to assist in the management of Walmart Point of Sale software platforms.

Automated processes to aid in store setup.

Provided STAB support on multiple Walmart Point of Sale platforms.

Developed documentation to better assist team needs.

SEPTEMBER 2017 – AUGUST 2019

Software Engineer & QA Specialist, NCR Corp, Bentonville, AR

Introduced Scrum principles to team of 10 to streamline the professional services team.

Used Waterfall methodology to develop, deploy, and maintain software for Walmart.

Helped in the development of an in-house version control repository using an onsite storage solution, linked with JIRA.

Created workflow processes to improve communications between teams.

Served as technical lead on international tiger teams.

Developed processes and documentation for the QA team.

Served as in-house programmer.Net Framework and VBScript.

Served as a total solution architect for software projects managing in the planning, developing, coding, testing, and deploying applications into the Walmart Self-Checkout Store environment on a global scale.

I managed and maintained legacy code by improving efficiency through refactoring, and optimization of existing code.

Adapted VBscript into C# code for long term implementation.

Created documentation for the end user as well as technical papers for the team.

Served as a point of contact between the Professional Services team and our customers.

OCTOBER 2012 – AUGUST 2017

Lead Field Engineer, System Maintenance Services/Curvature, Bentonville, AR

Served as Technical lead for the Bentonville office.

Provided documentation, coaching, and support for a four-person office.

Provided mentoring and teaching opportunities for technicians in the area wanting to expand their knowledge.

Managed over three million in accounts, for customers such as Walmart, JB Hunt, and Sisters of Mercy.

Managed SLAs, contracts, and Times and Materials request.

Maintained Inventory control for local warehouse, housing over 10,000 unique parts.

Performed troubleshooting and repairing a variety of hardware platforms from PCs to Servers, and Storage arrays for equipment operating on Data Centers.

Created technical documentation for other technicians,

Served as the point of contact to the customer about the status of repairs.

Providing root cause analysis, upon customer request.

AUGUST 2011 – OCTOBER 2012

Project Lead, Compucom, Bentonville, AR

Project lead for various projects including a Windows migration team responsible for updating the Walmart Home Office from Windows XP to Windows 7.

Managed a 10 person team, divided into two teams of 5 across the entire Walmart campus.

Provided troubleshooting, reporting, and managed new and old inventory.

Tracked project progress and reported to customer and project manager.

Served as a software development project manager for an offshore application.

Used waterfall methodology to design, deploy, deploy and manage software project.

Managed four-person team.

Created technical documentation, as well as end-user guide for offshore team.

Education

MAY 2012

Masters of the Arts Degree: History University of Arkansas, Fayetteville, Arkansas

Overall GPA: 3.8, Major: Political & Diplomatic History of the Cold War, with emphasis on 1950s United States and Middle Eastern relations.

Did not complete. Course work done; thesis defense remains.

JULY 2004

Bachelor of the Arts Degree: History University of Arkansas, Fayetteville, Arkansas

Overall GPA: 3.4, Major: U.S. Political and Diplomatic History

MAY 2002

Associates of the Arts Degree: History Phillips Community College, Stuttgart, Arkansas

GPA: 3.6, Major: History and Political Science

Technical Summary

Certificates

oCertified Scrum Master

Programming Languages:

oMain :C#

oExperienced: Java, VBScript, Python, HTML, JavaScript

oUsed in the Past: CSS, NodeJS, SQL

oInterests and Curiosity: C++

Software: MS Office Suite (Word, PowerPoint, Excel), Visual Studio 2017/2019/2022, IntelliJ, PyCharm, WebStorm, VScode, Jira, Trello, Confluence, Slack.

Systems: Windows, Unix, Linux

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