Precious D. Miller

**** ********* **

Jacksonville, Florida 32209

Home: 904-***-****

Email: ad4le0@r.postjobfree.com

Career Objective:

To obtain a challenging position in the medical field that will utilize my training as a Certified Phlebotomy Technician. Highlights of Qualifications:

Outstanding customer service skills with multi-tasking abilities for treatment. Proven ability to respond confidently in emergencies and able to make critical decisions as well as adapt to continually changing circumstances. A reliable detailed oriented team player with professional integrity, strong morale, courage and honesty. EDUCATION

Florida Medical Training Institute Jacksonville, Florida September 2013 Certified Phlebotomy Technician

EKG Monitor Technician

BLS for Healthcare Provider CPR/AED

Titusville High School June 1999

SKILLS AND KNOWLEDGE

● Office Procedures ● Microsoft Office ● Basic Leadership

● Interpersonal Skills ● Management ● Sales and Training

● Inventory ● Organizational Skills ● Effective Communication

● Goal Oriented ● Customer Relations ● Creative Problem Solving WORK EXPERIENCE

Quest Diagnostics Jacksonville, Florida 2021 – 3/6/2024 Phlebotomist / Float / Coach

● Perform laboratory testing and log testing results appropriately

● Perform Venipunctures and while following Order of Draw for lab orders

● *Make decisions on specimen validity within 20 minutes of receiving each specimen

● *Troubleshoot, diagnose and repair any issues with the equipment used in the laboratory

● *Present clients with recollection protocols in the event that a sample is rejected

● Training new employees as well making sure they are working S.O.P.

● communication and documentation skills

Family Care Partners Jacksonville, Florida 2019-2021 Phlebotomist

o Perform laboratory testing and log testing results appropriately, according to established lab protocol o Make decisions on specimen validity within 20 minutes of receiving each specimen o Troubleshoot, diagnose and repair any issues with the equipment used in the laboratory o Present clients with recollection protocols in the event that a sample is rejected o Verify that all test match specimens

o ensure that all tests are marked and organized appropriately Quest Diagnostics Jacksonville, Florida 2016-2019

Phlebotomist

o Perform laboratory testing and log testing results appropriately o Perform Venipunctures and while following Order of Draw for lab orders o Make decisions on specimen validity within 20 minutes of receiving each specimen o Troubleshoot, diagnose and repair any issues with the equipment used in the laboratory o Present clients with recollection protocols in the event that a sample is rejected o Verify that all test match specimens

o ensure that all tests are marked and organized appropriately Bio Products Laboratory Jacksonville, Florida 2014-2018 Phlebotomist

o Responsible for the safety and care of the donor during the plasmapheresis process. o Ensure the donor fully understands the process.

o Perform proper sterile technique for arm preparation. o Perform quality phlebotomy technique.

o Accurately document and handle of overdraws, underdraw’s, donor reactions, whole blood losses and automated machine problems.

o Make sure all machines are properly inspected for defective problems and reported. o Proper handling and disposal of Biohazardous Waste Materials. CMT CYCLES Jacksonville, Florida 2013-2014

Front Office Manager

o Maintained current inventory of all products.

o Schedule appointments for current and new customers o Met and surpassed daily and monthly goals established by store. o Ensured each customer was given outstanding customer service. Doctors Lake Healthcare Jacksonville, Florida 2012-2013 Laundry Station Attendant

o Received and sorted uniforms and linens.

o Operated washers and dryers in accordance with Florida safety standards. o Maintained laundry room in a clean and orderly manner.

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