Customer Service Be A

Angela Peeples

Server

% (***)***-.**** = _angelapeeplesS413@gmaiicom jacksonville, FL-22211

PROFESSIONAL SUMMARY

Dynamic server with a track record of exceptional customer service at Waffle House, adept in memory retention and

multitasking Skilled at fostering guest satisfaction, my proactive approach resulted ina notable increase in table turnover

‘effidency. Exceptional eam player known for a professional demeanor and postive attitude. Serving over 33,000

‘customers and being ranked at # 341 out 33,389 Waffle House Servers in sales.

SKILLS

Strong Work Ethie Positive Attitude Team Player Professional Appearance Adaptability

Memory Retention Multitasking Abilties Exceptional customer service Warm and Friendly

Order Accuracy Table Monitoring and Turnover

EXPERIENCE

SERVER, Jacksonville, FL

‘Waffel House, June 2022-February 2024

+ Greeted and accommodated guests, building postive experience from first interaction,

+ Demonstrated abiliy to interact with customers ina friendly and professional manner.

+ Provided excellent customer service by anticipating needs and responding promptly to requests

*+ sed good communication skis to reduce guest dissatisfaction,

+ Checked in wit guests throughout meal service, replenishing drinks and catering to additional requests

+ Resolved customer complaints and inquiries in a timely manner.

CERTIFICATIONS.

+ Bartender /Mixologist

ADDITIONAL INFORMATION

I recently completed A.C. Bartending School. made 16 different drinks during our speed test and made them in 12

minutes. Earning the fastest time!

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