Vijay Shetty

*** ******* **** ***. •

Downingtown, PA 19335

484-***-**** •

Hospitality and Service Industry Professional ad4lcj@r.postjobfree.com • OBJECTIVE

Hospitality and service industry professional with 9+ years of experience working in hotel reception, an international cruise line, and restaurant operations. Experienced in serving, catering, banquet organization, galley, and food expo. Experienced in communication with diverse populations. Seeking to leverage extensive industry expertise to contribute to the success of a dynamic hospitality organization and expand upon my knowledge.

PROFESSIONAL EXPERIENCE

NALAN INDIAN CUISINE – Downingtown, PA

Head Waiter, Banquet + Catering Manager, Food Expo, August 2022 – March 2024

● Performed as a versatile team member, adeptly fulfilling various roles and responsibilities across all areas of restaurant operations. Worked as a head waiter, managed catering orders, organized and serviced banquet events, assisted with food prep and BOH operations, and food expo.

● Responsible for training and providing hands-on guidance to new staff, for imparting knowledge on restaurant policies, procedures, and service standards.

● Contributed to service efforts with a collective revenue of up to $10,000/day.

● Collaborated with management, kitchen staff, and front of house staff to ensure smooth business operations.

● Organized and set up banquet events for up to 150-200 people. Organized and assisted with taking orders, food packaging, and transportation of catering orders for up to 500 people.

CARNIVAL CRUISE LINE – United States

Galley Attendant, Line Runner, January 2020 – July 2022

● Worked as a pot and dish washer. Sanitized galley utensils.

● Assisted with setting up cutlery and prepping for business procedures.

● Completed training on hospitality communication and chemical knowledge. Kept track of inventory for chemical and sanitation equipment.

● Communicated and collaborated with staff from multiple nationalities. SHIKARA BEACH RESORT – Mobor, Cavelossim, Goa, India Waiter and Receptionist, November 2016 – November 2019

● Worked as both a waiter and receptionist. Assisted with buffet set up and provided customer service to hotel guests.

● Received and served customer orders, while answering questions and making recommendations for complementary products.

● Performed barista duties within the establishment.

● As a receptionist, performed check-in and check out procedures, welcomed guests, managed requests for room service, and provided information to guests about local areas and attractions. NOVOTEL GOA DONA SYLVIA RESORT – Cavelossim, Salcete, Goa, India Industrial and Vocational Training, FNB Services, January 2015 – July 2015, November 2015 – September 2016

● Underwent a six month industrial training. Learned the fundamentals of the services industry and hospitality business operations and procedures. Trained on bar utility procedures.

● Performed bar utility tasks and worked in the establishment’s bar.

● Set up and managed banquet events and buffet for up to 900 people. EDUCATION ADDITIONAL SKILLS

MOUNT MARY’S HIGHER SECONDARY SCHOOL

Chinchinim, Dramapur, Goa 403715, India

Vocational training certificate in Catering and Restaurant Management

Graduated in May, 2014

● Customer Service

● Catering

● Banquet Serving and Organization

● Galley Work

● Serving and Food Expo, FDA Certified

● Hotel Administration

● Food Prep

● Housekeeping

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