PROFESSIONAL

SUMMARY

A recent Master of Healthcare Administration (MHA) graduate with a passion for contributing to the betterment of systems and services for purpose driven healthcare organizations. Driven by the desire to help local communities, I am eager to use what I have learned in the MHA program by combining my passion for health equity and the skills I have developed through my education and my professional and life experiences. I have strong analytical and problem-solving skills, and I have demonstrated effective time management, organizational and prioritization abilities including balancing competing tasks while meeting deadlines. I am seeking a challenging role where I can leverage my skills and expertise to drive organizational growth, enhance patient care, and ensure operational excellence.

SKILLS and

Competencies

● Technical and Computer skills including database management and administration: MS Office, MS SQL and SQL Server BI TOOLS: Integration Services (SSIS), Server Reporting Services (SSRS).

● Powerful problem solving, applied reasoning, and analytical skills.

● Social Perceptiveness, Calm Under Pressure, Relationship Building

● Cultural Awareness, Interpersonal Communication, Flexible and Adaptable.

● Ability to analyze core processes and develop recommendations to improve system or process.

Examples of Skills and Competencies:

● I automated a manual task that took approximately 40 hours to complete which resulted in a more efficient and accurate process that now takes 30 minutes to complete.

● I have organized a public lecture where prominent figures have been the speakers and attended by people from different countries/continents. Work History Post Graduate Fellow 08/2023 to present Mercy Health Clinic

● Became proficient in the use of eClinicalWorks (eCW), a patient medical record and data system, to evaluate and analyze data and used this knowledge to suggest new approaches to data collection and data entry process to allow for improved integration of demographic and social data into treatment planning.

● Developed a tool focused on social needs / social determinants of health to enhance data collection at the point of eligibility screening for new and renewing patients

● Conducted demographic and data analysis reviews on patient gender distribution compared to preventative care utilization for Mercy patients

ETL Developer 02/2015 to 06/2015

Pulse8

● Used MS SQL Server and related tools (SSIS, ETL/DTS, SSRS) for data management that includes but not limited to:

● Updating databases by extracting and loading data from diverse sources

● Data analysis and reporting (including designing Bulk SSRS Report Generating Package)

● Creation of optimized T-SQL Stored Procedures to improve performance, preserve referential integrity and provide application functionality.

MS SQL Server DBA/Developer 05/2009 to 06/2011

Wolverine Contracting

● Used MS SQL Server and related tools (SSIS, ETL/DTS, SSRS) for data management that includes but not limited to:

● Creating and managing databases including importing and exporting data (multi-formats), and creating stored procedures for reports;

● Working extensively on Data Modeling to create new tables and modify and update existing tables; and

● Performing T-SQL tuning, multi-tasking and optimizing queries for reports.

Executive Assistant/SQL Developer 03/2005 to 02/2009 Ethiopian Economic Association

● Used Microsoft office tools and MS SQL to conduct:

● Administrative and office management duties such as drafting letters, and memos, formatting all correspondence to ensure accuracy and completeness, handling and managing petty cash and other expenses etc.

● Performing screening for staff recruitment.

● Organizing and planning special events (i.e. round table discussions, research briefings, charter openings, international conferences)

● Designing, constructing and maintaining databases by transforming complex business rules into easily manageable processes using SQL objects.

Education/

Certification

● University of Maryland Global Campus

Master’s Degree, Healthcare Administration, 04/2023

● Unity University, Addis Ababa, Ethiopia

BSC, Management Information System, 01/2007

● Microsoft Certificate on Querying Microsoft SQL Server 2012

● Professional training/courses offered by Stanford University

- Design and Analysis, Machine learning; Analytical Processing