Data Entry Customer Service
Resume:
Tanika T. Jackson
Moline, IL
**265
Cell: 309-***-****
Cell: 309-***-****
E-mail: ad4l8m@r.postjobfree.com
Professional Background
Professionally trained Phlebotomist with 27 years of experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs. Skill Highlights
● 27 years experience providing in-patient and out-patient care
● Ability to manage priorities and meet deadlines
● Solid clinical skills coupled with patient-focused people skills
● Strong knowledge of infection control standards
● Medical laboratory procedures
● People person with a great bedside manner
● Prompt customer service
● Venipuncture and blood draw
● Medical Assisting
● Experienced with MEDISOFT
● Strong medical ethic
● Strong clinical judgement
● Advanced problem-solving skills
● Enthusiastic care giver
● Patient evaluation and intervention
Professional Experience
Phlebotomists, 8/2020 - Current
AMN Club staffing - Boca Raton, Fla - Headquarters
● Performs a variety of clerical, administrative, and technical functions
● Prepares specimens for testing and/or sending them to the reference laboratory
● Cleans and stocks patient phlebotomy station/carts and other work areas and ensures all supplies have
current expiration dates
● Data entry of test requests and results
● Managed care for post-operative patients through discharge
● Processing reference lab send outs
● Maintaining of supplies for the department
Phlebotomists, 2/2019 - 8/2020
Rapid Temps - Indian Health Service - Pine Ridge, SD
● Performs a variety of clerical, administrative, and technical functions
● Prepares specimens for testing and/or sending them to the reference laboratory
● Cleans and stocks patient phlebotomy station/carts and other work areas and ensures all supplies have
current expiration dates
● Data entry of test requests and results
● Managed care for post-operative patients through discharge
● Processing reference lab send outs
● Maintaining of supplies for the department Drug and Alcohol Screener 10/18 - 01/19 One stop safety
● Performs 12 panel urine drug screens
● Perfoms Breathalyzer for Alcohol test
● If customers were positive send urine to state lab
● If the breathalyzer was positive notify the Forman Phlebotomist/ Laboratory Assistant, 02/2016
- 06/2018 PCL Alverno Clinical Laboratory - Evanston, IL
● Performs a variety of clerical, administrative, and technical functions
● Prepares specimens for testing and/or sending them to the reference laboratory
● Cleans and stocks patient phlebotomy station/carts and other work areas and ensures all supplies have
current expiration dates
● Data entry of test requests and results
● Managed care for post-operative patients through discharge
● Processing reference lab send outs
● Maintaining of supplies for the department
Phlebotomist, 06/2004 – 02/2016
North Shore University Health Systems – Skokie, IL
● Follows the respective specimen collection etiquette policy when greeting patients in the OPL/SPC or inpatient units
● Verifies patient identification
● Collects blood samples for specific tests ensuring volume is adequate and correct tubes are utilized
● Delivers specimens for on-site testing to lab in a timely manner
● Packages specimens for transport to alternate hospital locations
● Processed monthly reports for department performance. Ensured HIPAA compliance Medical Assistant/Phlebotomist, 08/1998 – 06/2004 Mar Medical Center – Chicago, IL
● Maintains patient and department records
● Cleans and stocks patient phlebotomy station/carts and other work areas and ensures all supplies have
current expiration dates
● Processed monthly reports for department performance
● Managed care for post-operative patients through discharge
● Performed lab tests and communicated results
● Liaised between patients and physicians to ensure patient comprehension of treatment plans Education and Training
1998 The Illinois School of Health Careers – Chicago, IL, USA Phlebotomy/Medical Assistant
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