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Venkata Gayathri Machavaram

Contact: +1-210-***-**** Certified AWS, ISTQB, PSM Frisco,Texas

Email: ad4l8h@r.postjobfree.com US Citizen Professional Summary:

6+ years of IT experience as Scrum Master, Program/Project Management, Quality Engineering, Process Automation, Business Data Analytics (ETL) and Business Intelligence domains. Experienced in leading as Scrum Master for WebSphere, ETL, Cloud software development projects, using SAFe agile framework.

Hands-on expertise in driving key agile metrics like Predictability, Cycle Time, Velocity, Lead Time, Flow Efficiency, WIP limits.

Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal. Knowledge of multiple Agile delivery frameworks (e.g., Kanban, Scrum, XP, Lean, SAFe, DevOps) Strong exposure to enterprise CI/CD tools using DevSecOps & QE tools and processes. Develop and maintain cloud services catalog for Factory developers and DevOps team.

Experience in Change Management and Impact analysis process for any change to the baseline code. Thorough understanding of build & deploy process for any java/.net applications. Excellent coordination skills with developers, business managers and deploy teams.

Specialized in Functional & Automation Testing for WebSphere, New Web, Data Analytics & Host applications. Strong hands-on Knowledge on Data Warehouse testing concepts (ETL). Familiar with Crystal Reports, DataStage, Informatica.

Additional expertise in domains, Chief Finance Office, Banking, and Enterprise (Member experience). Strong analytical and problem-solving skills, excellent communication, presentation skills and a great team player. Education: - Bachelor of Technology in Computer Science & Engineering, Jawaharlal Nehru Technological University (JNTU), Hyderabad, India. Certifications: -

AWS Certified Cloud Practitioner (CLF-C02), Certified SAFe Release Train Engineer

(RTE); Certified SAFe Scrum Master (SSM); Certified SAFe Practitioner (SP) through Scaled Agile Framework (SAFe), Certified Professional Scrum Master from Scrum Alliance (PSM1); The Project Management Professional (PMP); ASTQB certification - ISTQB Certified Tester Foundation Level.

Role: SAFe Scrum Master Certified PSM1

Duration: Feb 2019 – till datePlano

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Experienced in scaling agile and assisted with large complex platforms and products in adopting agile principles and practices.

Demonstrated ability to influence agility with those interacting with the Agile team, including direct management. Conducting the day-to-day team sync-ups, facilitating pre-planning sessions prior to PI planning, ensuring the team is prepared to estimate and plan sprints, managing capacity planning and sprint planning, and doing readouts during PI planning and getting ready for sprints post PI planning. Worked with Product Owners to align Scrum team activities deliverables with Stakeholder's release plan and sprint goals. Protecting and helping the Scrum team members from interruptions, and to collaborate and communicate effectively within the team and across the Scrum teams.

Owning the impediment removal process and escalate to the appropriate team member or manager for review and resolution.

Tracking and communicating Scrum team velocity, team capacity, team productivity, and related team planning and performance metrics via dashboards and radiators.

Facilitating and supporting continuous improvement activities across the Scrum teams to increase productivity and reduce waste.

Ensured appropriate progress tools, information radiators, and reports effectively provide transparency on team’s progress/productivity per Enterprise standards.

Supporting the Development Team with the Continuous Integration (CI) and Continuous Delivery (CD) process. SAFe Agile experience, Jira, Mural, qTest, Jenkins, Clarity, Confluence, DevOps. Project: USAA Corp Technologies Role: USAA Full Time – SDI 2

Duration: Oct 2015 – Oct 2016 USAA - San Antonio

IT lead in Chief Finance Office (CFO) organization. Project work- Quality Analyst Lead & Scrum Master in Bank Finance Management project which was about transitioning to Oracle Hyperion and BSP (Business Strategic Planning) for financial business forecast reporting.

Acted as Scrum Master for initial months of project initial phase. Helped team apply Scrum framework and principles of agility to benefit the team & business.

Scheduled and facilitated cross-functional meetings. Worked with team through entire process of SDLC, including analysis and design, business and functional requirements analysis, system design, development, testing, and implementation. Experience managing delivery team roles and workflows in systems of record such as JIRA and Rally. Experience managing execution and delivery of code development, from story writing to production, in a timely and predictable manner.

Experience with solving team level issues, and driving to resolution. Experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform. Incidence management and root cause analysis; Monitoring and measuring customer experience and KPIs. Provided knowledge articles for ACC usage.

Knowledge of risk & controls with experience identifying and fixing gaps, dependency management for the team and reported effectively to provide clarity on team's progress/productivity per Enterprise standards. Performs risk, issue, and ensured compliance with company and regulatory policies and procedures. Worked on Oracle Hyperion, BSP (Business Strategic Planning) integration. Transitioning from excel to these apps for entire bank financial forecasting. Good understanding on Oracle Essbase. Developed test plans for functional automation and specialized testing services (security, performance, regression testing) Worked with Scrum team and Product Owner to make an effective decision, track issues, and remove impediments. Demonstrated project management experience. Proficient knowledge of Microsoft Office tools. Acted as business user, liaison for IT, Business. Collaborated with Project Managers, Business Partners, SMEs and IT partners.

Effective coordination and communication within the team and with customers. Salesforce, RTC ALM, IT Service Manager, Jira, Tableau, SAFe Agile experience, qTest, Selenium. Project: Software Engineering Lab

Role: IT Faculty – Part Time (Adhoc Lecturer)

Duration: Aug 2013 – Feb 2015 NIT – National Institute of Technology - India 3

Worked as faculty member for fresh college hires in the prestigious Indian institute – National Institute of Technology (NIT)

- Warangal.

Teaching Java, Software Engineering concepts, IT Quality, OOAD concepts. Conducted Seminars on industry trends in different Software Development Life Cycle Review final year project work and provide grades for all the Computer Science graduates. Project: Common Loan Origination Program (CLO)

Role: Agile QA Lead

Duration: Aug 2012 – Mar 2013 USAA – San Antonio; 3P- HCL Technologies CLO system is used by Consumer Lending and Credit Card divisions. CLOS is used to gather applicant, product and collateral information, provide an automated credit decision, support collateral valuation, closing, document preparation and funding with interface to the appropriate servicing systems. CLOS will enable multiple access channels to exchange data across lines of business to meet the credit card and consumer loan origination needs of the members. It will also improve cross-selling and up-selling opportunities. Provided QA support for Bank Maintenance/Warranty defects (Small Modifications). As a QA lead engaged in all Iterations to participate in the project’s prioritization and sizing activities. User stories are developed and written on index cards and entered into Rational Team Concert (RTC) Manual and Automated Test conditions have been created for the baseline user stories using QC ALM and UFT. Act as central PoC for all technical testing services like Performance testing, Accessibility and Security testing. Acceptance criteria have been documented on the index cards and in RTC, by linking to the stories. Work with Agile Product Owner (APO) to develop the acceptance criteria.

Coordinated with offshore and near shore QA testers to get artifacts ready before system test execution Performed review of test results executed by offshore and near shore testers. Conducted defect meetings and prioritization of defects. Monitored test environment stability and engaged in resolving test incidents related to environment configuration.

Test Results and metrics generation using QC ALM reports and communicate to the project stakeholders. End to end QA workflow management for a change to be promoted to dev, test and production environments. (Change & Release process, CAB process, ITSM processes)

Attended daily stand-up meetings with entire project team to provide QA overall execution status. Conducted offshore and near shore training sessions related to CLO business knowledge and Test Asset review comments. Attended QA Audit control meetings to make sure all test artifacts are created and maintained as per the organization policy. Exposure of testing all the application functionality in different channels (.com/MSR/Mobile). Updated technical documentation of system under test and maintained all test plans, automated test results in a wiki page. Created QC ALM Test Traceability reports and reviewed with business for 100% test coverage -requirements vs test assets. Automated Test Data creation (TDM) using enterprise utilities and Selenium scripts to scale the member test data. Developed Test automation frameworks using emerging technologies in both online and mobile platforms. QC ALM, Tableau Reports, UFT, SQL, Selenium scripting, Perfecto Mobile, RTC. Project: Rainbow Project

Role: SQA Lean Agile Lead

Duration: Oct 2011 – June 2012 Citi Group- San Antonio – Modis Citibank Mobile Apps facilitate the managing of Citibank and Citi Credit Card accounts on iPhone®, iPod touch® and Android devices for a customer with the bank accounts he manages at Citibank Online. The Project includes: Role: Lead the ‘Citi Mobile (SM) by Citibank NA’ Product for the Mobile Check Deposit, Citi Credit Card Accounts. Lead the Actimize Enterprise Fraud Detection tool integration testing team. Developed high level test plans and coordinated with business users to create use case diagrams and UI Specifications. Requirement gathering, analysis & documentation of requirements. Designed testing milestones and their timelines. Resource planning and forecasting. Developed and implemented QA processes effectively, saving up to 1/3 of the Release Phase time. Followed lean agile testing methodologies to align to aggressive development targets. Created Testing Processes and Methodologies for this Oracle based Enterprise application. 4

Followed the process controls provided for QA organization and made sure that all testing artifacts are created. Test planning/design for Legacy systems. (Mainframe applications) Created test scenarios which captures expected results from existing legacy systems.

As Lead of a Mobile Testing Team, provided subject matter expertise on Mobile testing, to including: Providing critical input into an overarching Mobile Test Strategy, Providing guidance on mobile test design and execution across all mobile projects, and Identified appropriate test tool use and recommend tool enhancements. Involved in complex mobile product launches across multiple platforms. Expertise of testing the application developed using various mobile technologies including J2ME, Blackberry, Android, Symbian, .Net Technology etc.

Very good exposure of testing applications on wide range of Mobile handset of different vendors which includes Nokia, Samsung, Google G1, Sony Ericson, Motorola, Windows Mobile, HTC, LG, iPhone. Enabled collaboration through the maintenance, enhancement, and promotion of a Mobile SharePoint site. Collaborated closely with, and supported, business teams, development teams, QA lab teams, mobile test teams and functional domain test teams.

Created & reviewed test cases using HP Quality Center Application Life Cycle Management tool. Conducted Test design review meetings, demo for the Test Planning/Coverage every week to present the progress of the development of Automated Test Assets to the customers. Conduct Quality Audits for deployment of the application across system test, pre-prod and production environments. HP ALM, VBA, Crystal Reports, SELENIUM, SQL, Perfecto Mobile. Project: GTPS Bill Payment - Lean Agile Testing

Role: SQA Lead

Duration: June 2011 – Sep 2011 Citi Group – San Antonio This project’s objective is to change some of the functionalities of the existing Citibank Online member accessible screens. Also adding those particular changes to the Mainframe system screens like the Account Summary Screen EP40, CBOL host screen, and Bill payment screen EP 30. These changes also impact the way MSRs update the member information for that particular client division.

Participated in the testing of the software for the financial Content Management System to ensure the highest level of quality deliverables.

Managing all phases of testing for assigned components ensuring test plans and test cases are completed and met business requirements.

Working with development teams investigating and correcting software bugs and deficiencies based on the testing results. Creating and Generating System test scripts for different test scenarios covering all aspects of project functionality. Used QTP to automate 50% of test scenarios.

Created training documents (several Power Point Presentations) for the Continuity of Business Knowledge Transitioning purpose.

Utilized QC ALM defect management module to report defects and generate test execution dashboards. Performing various types of testing, such as functional, regression, user acceptance, negative testing. Performing Security testing of the basic security levels in the Client Link application security mechanism. Maintain defect log and testing progress dashboards using QC. Coordinated with developers and Business users to come up with requirements/stories and created use cases and test cases. Generated metrics using QC on Test Execution status as well as Requirement’s coverage. Script debugging and troubleshooting during the system test execution phase. Exposure to automated Unit testing by testing the results along with developer support. Build and Deploy coordination of the code check-in process.

Quality Center ALM, SELENIUM.

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