T

Amber

THOMAS

260-***-****

Ambercarpenter****

@gmail.com

Fort Wayne, IN 46801

SUMMARY

Detailed Client Service Associate known for having great organizational skills. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. SKILLS

Appointment Scheduling

Inbound and Outbound Calling

Clerical Support

Customer Service

Multi-Line Phone Systems

Consumer Banking

Cash Handling

Attention to Detail

Problem-Solving

Computer Skills

EXPERIENCE

Customer Service Associate

Fort Wayne, IN

Old National Bank/ Oct 2022 to Current

Provided customer service by answering questions about products, services, and policies. Handled incoming calls from customers regarding their accounts, inquiries, or concerns. Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.

Retail Banker

Fort Wayne, IN

Woodforest Bank/ Oct 2021 to Oct 2022

Remained calm and professional in stressful circumstances and effectively diffused tense situations.

De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Set up and activated customer accounts.

Machine Operator

Fort Wayne, IN

LH Stamping/ Sep 2018 to Oct 2022

Adjust machine settings to complete tasks accurately. Read blueprints and job orders to determine product specifications and tooling instructions. Maintain records of completed work and production data including volume produced and time required for each task.

Operated forklift to place finished products on skids and transport to warehouse. Machine Operator

Fort Wayne, IN

Dana Corporation/ Jun 2016 to Aug 2018

Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.

Read blueprints and job orders to determine product specifications and tooling instructions. Replace worn tools, sharpen cutting tools, adjust machinery components. Operate robotic arms within a manufacturing environment. EDUCATION AND TRAINING

GED

Literacy Alliance May 2016

Fort Wayne, IN

Contact this candidate