Nathaniel T. Varney

GRC Analyst Cybersecurity Analyst SOC1

Analyst (PCI DSS/HIPAA/GDPR) Desktop

Support

ad4ktk@r.postjobfree.com • 773-***-****

LinkedIn • Chicago, Illinois

Summary

Dedicated and highly motivated individual seeking an entry-level role in Security Analysis. Possess a strong foundation in cybersecurity principles and a keen interest in identifying and mitigating security threats. Proficient in conducting risk assessments, analyzing security vulnerabilities, and recommending proactive measures to safeguard critical assets. Adept at leveraging emerging technologies and staying updated with the latest industry trends to contribute effectively to protecting sensitive information. I am eager to apply my knowledge, analytical skills, and commitment to maintaining a secure digital environment while working collaboratively with a team of cybersecurity professionals. Ready to embark on a challenging and rewarding career in Security Analysis and contribute to the overall success of the organization.

Areas of Expertise

Operations Management

Application Installation

Software Troubleshooting

GRC Analyst

Vulnerability Scanning

Technical Support

System Configuration

Continuous Improvement

PCI DSS Analyst

SOC 1 Analyst

Hardware Diagnostics &

Upgrade

Cross-Functional

Collaborations

Client Relationship

Management

Cybersecurity Analyst

Professional Experience

Risk Assessment &

Mitigation

Insight Enterprises, Addison, Illinois

Aug 2017 – Present

Desktop Support Technician

Conduct comprehensive maintenance and servicing of all company job implements and equipment.

Perform hands-on diagnostic and break-fix procedures on diverse brands of PCs and laptops. Manage reimaging, Disk wiping, and configuration adjustments by SLA specifications, preparing orders for repairs. Process spare parts request orders to complete break-fix assignments effectively. Troubleshoot and support local area data networking, encompassing hardware, software, protocols, and best practices. Oversee incident management, service request management, and the DEPOT model. Navigate vendor websites to source hardware updates, driver updates, and engineering changes, spanning Tier One products like HP, Dell, and Lenovo. Exhibit advanced expertise in Dell, Lenovo, HP computers and servers, Windows operating systems, vendor diagnostics, re-imaging, and virus scan software.

●Mentored newly hired Techs through comprehensive training, providing in-depth insights into the company's multifaceted client projects.

●Successfully evaluated and executed diagnostics and repair procedures for at least six major client products, systematically replenishing the good stock.

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●Managed and processed IT equipment for five prominent accounts over a five-year period, generating a substantial 90%+ profit contribution to Insight.

Apex Systems, Chicago, Illinois May 2016 - Aug 2017

Desktop Support Contractor

Performed diagnostic assessments to identify issues and efficiently performed break-fix solutions, enhancing operational efficiency. Managed image deployment and configuration tasks, ensuring seamless functionality and optimal system performance. Supervised hardware and software installations along with monitoring networking components and rigorous testing to ensure superior performance. Collaborated with cross-functional teams to align monitoring processes, testing procedures, and installations with organizational goals and requirements.

●Led the resolution of service requests through personalized troubleshooting to maintain optimal system functionality.

●Directed server and computing equipment management, leading to a significant role in overseeing the technological operations of a prominent McDonald's food store franchise, Citi, Follett, and Swift account.

Additional Experience as Front Desk Agent at John F. Kennedy Memorial Hospital, Monrovia,

Liberia

Education

Diploma in Basic Electronics

Booker Washington Institute, Kakata, Liberia

Diploma in Computer Networking

Computer System Institute, Chicago, Illinois

AA Degree in Network and System Administration

DeVry University, Addison, Illinois

Courses & Certifications

CompTIA Microsoft Dell HP Lenovo

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