Social Media Customer Service
Resume:
MOHIT
BBA STUDENT
Address
Surrey, ST ***TH,**avenue v3r7s8
EMAIL - ***************@*****.***
PROFILE SUMMARY
A highly motivated and ambitious individual eagerly seeking an opportunity, where one can learn to deal with day-to-day situations and challenges in the work environment and contribute through interpersonal skills and experience.
SKILLS
• Communication Skills - friendly, interact easily with others and become a friend
• Computer Skills- Good with Microsoft tools Excel, word etc
• Money Math Skills - Responsible for handling cash at Point of Sales (POS) and Telephone orders
• Teamwork - Excellent team player and willing to collaborate with people of different backgrounds
• Reliability - Punctual person who meets the deadline on time
• Organized - Excellent planning skills and multitasking when needed
• Hardworking - work with passion and dedication
• Quick learner - learn new things quickly and easily
• Sports - Basketball Player with state level Participation.
EXPERIENCE
D-MART ( DELHI ) ( April 2022- September 2022)
ROLE- Customer Service Representative
• Resolve customer complaints via phone, email, mail on social media.
• Use the telephone to reach out to customers.
• Greet customers warmly and ascertain problems or reason for calling.
• Assist with placement of orders, refriends on exchanges.
Big Bazaar (Delhi) (October 2022- January 2023)
ROLE - Cashier
• Registers sales on a cash register by scanning items, itemizing and totaling customers purchases.
• Stocking promptly unloads trucks and deliveries.
• Binning overstock merchandise
• Helped management and customers as needed
• Accommodated customers with the of their unwanted items
• Assisted customers with locating items.
Chai Wai (Indian Cafe ) ( February 2023- August 2023 )
ROLE- Cashier and crew member
• Preparing tea, coffee, sandwich etc.
• Handling cash counter and custom orders
Blue dart delivery agent Delhi india, (September 2023 - February 2024)
Role- Driving vechile and deliver the parcel
• Responsible for dameged item
• Helped in parcel explanation with polite nature during delivery
• Provided Admin Support by doing Data entry, mail preparation
EDUCATION
BBA - 2024 - till now
Haryana State - Certificate in Information (Dec2020 - March 2021)
Technology (HS-CIT) Scored 87% marks
Completed 120 hours of Information Technology.
SENIOR SECONDARY SCHOOL. (April 2021- March 2022)
K.C.M S r. Sec. School, Jhojhu kalan ( Charkhi Dadri), Haryana, India
Scored 88% Marks in Haryana Board
SECONDARY SCHOOL. (April 2021- March 2022)
K.C.M Sr. Sec. School, Jhojhu kalan ( Charkhi Dadri), Haryana, India
scored 82% Marks in Haryana Board
AVAILABILITY
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY
Open
OPEN
OPEN
OPEN
OPEN
OPEN
OPEN
**Morning Shifts and Night Shifts Both Preferred
Contact this candidate