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Customer Service Data Entry

Location:
Burbank, CA, 91506
Posted:
March 25, 2024

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Resume:

Carlos Pagkalinawan

Burbank, CA

ad4kra@r.postjobfree.com

+118*********

Authorized to work in the US for any employer

Work Experience

EDI Coordinator

Sunrise Brands LLC - Vernon, CA

March 2022 to Present

Data entry, billing, process incoming EDI 850, outgoing 810, etc., check raw data of EDI 810, work with IT personnel, Customer Service Dept., Sales Dept, Warehouse personnel, Accounting Dept. EDI Coordinator / Customer Service

Kidsline LLC - Los Angeles, CA

February 1995 to July 2014

Process Incoming and Outgoing EDI documents; work with IT, Accounting, Shipping, Account Managers in setting up, processing, updating, and maintaining all EDI-related transactions. Order fulfillment as part of customer service. Answer by way of telephone or email numerous customer inquiries and needs. Quality Control Inspector

VARIOUS APPAREL COMPANIES AND LOCATIONS - Los Angeles, CA 1991 to February 1995

• Field inspector for various Apparel companies; made sure all merchandise are within specs issued by the company

• worked with contractors, production management, and shipping dept. Production Control Coordinator

Western Magnetics, Inc - Glendale, CA

1986 to 1990

• Worked with Production manager, warehouse manager, various dept. supervisors, and Purchasing Dept. to make sure smooth flow of operations from the time orders are received to shipment of finished products in a timely manner.

• Maintained files and inventory of parts needed in the production line Education

Bachelor of Science in Business Economics

University of the Philippines - Philippines

Skills

• team player, detail-oriented, systematically organized

• Bilingual

• Customer Care

• CSR

• Customer Support

• EDI

• Quality Inspection

• Customer Service

Languages

• English, Tagalog - Fluent

Certifications and Licenses

Certificate of Achievement - Online Trading Academy Present

All about trading in the Stock Market

Technical Support Fundamentals by Google on Coursera. Certificate earned on June 26, 2018

Introduction to computer assembly, peripherals, hardware, software, troubleshooting, and customer support

Non-CDL Class C

Certificate of Achievement

October 2022 to October 2022

Harassment Prevention for California Employees

Assessments

Customer focus & orientation — Proficient

November 2021

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

St. Finbar Church Filipino Ministry

2001 to Present

Fundraising and community services for the church

Letran Alumni Baketball team

May 2016 to May 2019

Our basketball team and coaching staff compete with other alumni from different schools League bowler at Winnetka Lanes

Present

Additional Information

References available upon request.



Contact this candidate