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Customer Experience Training Program

Location:
Avon, IN
Posted:
March 25, 2024

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Resume:

Professional summary GMP tech/janitor with * years of proven experience, excelling in roles that demand meticulous attention to sanitation and equipment handling. Demonstrated capability in elevating facility hygiene standards by 30% through innovative sanitation methods and achieving 100% compliance in health audits. Adept at fostering team synergy and refining cleaning protocols to meet evolving health standards, ready to leverage skills in a new environment to further enhance operational efficiency and cleanliness.

Nichole Marcum

Gmp tech/janitor

8018 w Washington st, Apt 3, Indianapolis, United States, 46231 / 317-***-**** / ad4ko4@r.postjobfree.com Employment history

MAY 2023 - FEB 2024

AVON, INDIANA

Custodian, Nissan car dealership

Pioneered advanced cleaning strategies, elevating showroom allure. Efficiently managed tasks, slashing cleaning duration by 15%. Upheld immaculate dealership environment, enriching customer experience. Instituted green initiatives, curtailing waste by 20%. Fostered learning culture by mentoring new team members. Established a peer training program, boosting team skills and morale. Maintained exemplary dealership cleanliness, ensuring a premium customer environment. Initiated a mentorship program, enhancing team capabilities and morale through shared knowledge. Designed and implemented a training program, elevating team performance and efficiency. Cut cleaning time by 15%, enhancing showroom appeal & customer satisfaction at Nissan dealership. Mentored new hires, establishing a culture of learning & teamwork, improving overall team performance. DEC 2021 - DEC 2022

INDIANAPOLIS, INDIANA

Eli Lilly's, Gmp tech/ janitor

Elevated Eli Lilly's facility hygiene by implementing innovative sanitation methods, resulting in a 30% improvement in cleanliness standards.

Promptly addressed maintenance issues, minimizing operational downtime and contributing to a safer workspace. Boosted productivity by maintaining a clean and safe work environment, leading to a 15% increase in staff satisfaction.

Implemented meticulous inspection routines, exceeding regulatory standards and enhancing facility cleanliness. Guided new team members in sanitation best practices, improving overall team performance. Refined cleaning protocols to meet new health standards, achieving 100% compliance in audits. Mastered advanced cleaning techniques, ensuring spotless areas. Achieved top-tier sanitation, surpassing industry benchmarks. Fostered team synergy, enhancing efficiency in sanitation tasks. Orchestrated a detailed deep-cleaning schedule, targeting previously neglected areas and elevating overall facility aesthetics.

Developed a training module on advanced sanitation techniques, enhancing team capabilities. Skills Equipment handling (Skillful) Sanitation (Skillful) Organization (Experienced)

Education

AUG 1995 - MAY 1999

INDIANAPOLIS, INDIANA

diploma, Warren Central

Hobbies I enjoy cleaning it is kind of a passion of mine. I also love to feel proud of the work I have done.



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